MyCustomsInfo® UK Pricing

UK compliance audit pricing

CDS declaration audit. HMRC duty recovery. Returned Goods Relief. Historical audit across three years of entries. Per-tenant data isolation. All pricing in sterling.

AWS UK HostedPer-Tenant IsolationCDS NativeHMRC CompliantRGR ReadyISO 27001 Q4 2026

UK customs compliance: what is changing

The transition from CHIEF to CDS, the UK CBAM consultation, the Border Target Operating Model and HMRC's increased use of post-clearance audits are reshaping UK import compliance. Importers relying on simplified procedures face particular exposure as HMRC tightens supplementary declaration scrutiny.

Most declarations that cleared correctly at the time are sitting on duty exposure today. Commodity code misclassification, incorrect preference claims and undervaluation are the three most common findings across UK audit engagements.

CDS Declaration Audit

Reconciliation of CDS import and export declarations against commercial invoices, transport documents and certificates of origin. Every commodity code, customs value, preference claim and procedure code verified against source documents.

HMRC Duty Recovery

Identification of overpaid duties through C285 repayment claims, Returned Goods Relief (CN 236), Customs Drawback (CN 998) and voluntary corrections via BOR. MCI prepares the documentation. Your agent files with HMRC.

Simplified Procedure Reconciliation

Audit of supplementary declarations filed under simplified frontier and EIDR procedures. We flag discrepancies between the pre-lodged entry and the supplementary declaration before HMRC identifies them.

Preference and Origin Audit

Verification of preferential tariff claims under UK free trade agreements (UK-EU TCA, CPTPP, UK-Australia FTA). Origin declarations, EUR.1 movements and REX registrations reconciled against the declaration and supporting documents.

How MCI works alongside your customs broker

Clear division of responsibility. We audit the data. Your broker or customs agent handles the corrective filings with HMRC.

1

We audit

MCI analyses your CDS declaration data across six sources. Piers AI flags non-compliant entries, calculates exposure and prepares correction-ready documentation with supporting evidence.

2

Broker reviews

Your customs broker or compliance officer receives the MCI output. They review the analysis, validate proposed corrections and determine the filing strategy.

3

Broker files

The customs broker files the C285 claim, BOR correction, drawback application or RGR claim with HMRC. MCI never touches regulated filing activity.

Investment that pays for itself

UK importers typically discover 2–4× their annual subscription value in overpaid duties, misclassified entries and unclaimed preferences through the first audit cycle.

If you process 400+ declarations a year, the first audit cycle likely pays for the subscription.

Per-tenant data isolation
Piers AI + agent validation
CDS-native audit model
AWS UK hosted
UK GDPR DPA provided
Hours from upload to audit-ready

Which plan fits you?

Four tiers. Same platform, same per-tenant isolation, same Piers AI engine. The tier determines user count, jurisdiction scope and AI agent allocation.

FOR SMES STARTING WITH AUDIT

Audit

£500

per month from / 3,000 LI (~750 declarations)

  • Up to 3 users
  • UK jurisdiction
  • Piers AI compliance engine
  • CDS declaration audit
  • Per-tenant data isolation

Setup: £500

Recommended

FOR ACTIVE UK IMPORTERS

Essentials

£750

per month from / scales to 90K LI (~22,500 declarations)

  • Up to 5 users
  • UK + EU + US jurisdictions
  • Piers AI compliance engine
  • Returned Goods Relief audit
  • Multi-jurisdiction support

Setup: £750

FOR LARGER IMPORTERS AND AGENTS

Professional

£4,500

per month from / up to 600K LI (~150,000 declarations)

  • Up to 15 users, 5 jurisdictions
  • 15 AI agents active
  • Document layer (IDP)
  • Multi-channel ingest: portal, email, API
  • Physical audit capability

Setup: £5,000

FOR ENTERPRISE AND CUSTOMS AGENTS

Enterprise

£8,000

per month from / unlimited scale

  • Unlimited users and jurisdictions
  • All 24 AI agents active
  • Secure SFTP automation
  • Multi-entity support
  • Dedicated account management

Setup: £10,000

Tier details

Audit

Entry-level CDS declaration audit. Up to 3 users, UK jurisdiction, Piers AI engine, per-tenant isolation. Designed for SMEs processing up to ~1,500 declarations per year who want to validate their CDS entries against source documents.

Users: 3
Jurisdictions: UK
AI Agents: 3
Includes: CDS reconciliation, preference audit

Essentials

Multi-jurisdiction audit for active importers. Up to 5 users, UK + EU + US, RGR audit, duty recovery. Scales from 750 to 22,500 declarations per year.

Users: 5
Jurisdictions: UK, EU, US
AI Agents: 5
Includes: RGR, drawback, C285 recovery routes

Professional

Document-layer processing for larger operations. Up to 15 users, 5 jurisdictions, IDP for commercial invoices and packing lists, physical audit capability. Up to 150,000 declarations per year.

Users: 15
Jurisdictions: 5 (any)
AI Agents: 15
Includes: IDP, physical audit, multi-channel ingest

Enterprise

Unlimited scale for large importers and customs agents managing multiple EORI entities. Secure SFTP automation, all 24 AI agents, dedicated account management.

Users: Unlimited
Jurisdictions: Unlimited
AI Agents: 24
Includes: SFTP, multi-entity, dedicated AM

Setup fees

One-time onboarding fee. Covers engineering setup, per-tenant infrastructure provisioning, audit team configuration and project management.

TierSetup Fee (GBP)
Audit£500
Essentials£750
Professional£5,000
Enterprise£10,000 to 20,000

UK duty recovery routes

MCI identifies the finding and quantifies the amount. The recovery action is filed by your customs broker or agent with HMRC.

RouteAuthorityWhen UsedDeadline
Returned Goods ReliefCN 236Goods re-imported to the UK within 3 years of original export, in unaltered state. Full or partial duty relief.3 years from export
Customs DrawbackCN 998Goods re-exported or destroyed after UK import. Refund of import duty paid.3 years from acceptance of declaration
C285 RepaymentHMRC C285Duty overcharged, collected in error, or goods defective / non-compliant. Written application to HMRC.3 years from notification of duty debt
Voluntary Correction (BOR)Border Force BORImporter-initiated correction of CDS declaration data via amendment or new entry.Before HMRC audit notification
Preference ClaimUK FTA rulesPreferential tariff not applied at import. Retrospective claim via origin declaration or EUR.1.Varies by agreement, typically 3 years
IPR / OPR DischargeHMRC authorisationInward / Outward Processing Relief not correctly discharged. Reconciliation against export record.Within discharge period set by authorisation

Frequently asked questions

What is a Line Item, and how does it differ from a declaration?+
A Line Item is one distinct commodity line within a customs declaration, with its own commodity code, country of origin and duty calculation. One CDS declaration typically contains 3 to 4 Line Items. The Line Item is the volume metric for the subscription tier band because it reflects platform load more accurately than declaration count alone.
Which UK customs systems does MCI support?+
MCI ingests data from CDS (Customs Declaration Service), the successor to CHIEF. We reconcile all CDS import and export declarations, including supplementary declarations filed under simplified procedures. We also support CDS Data Element reconciliation against source documents.
Does the platform support Returned Goods Relief?+
Yes. From the Essentials tier upwards, MCI identifies entries eligible for Returned Goods Relief under Customs Notice 236. We reconcile import declarations against the original export record, verify the goods were not processed outside the UK, and prepare correction-ready documentation. Your customs agent files the claim.
What happens if I exceed my Line Item band?+
Overage applies at 125% of the band rate, capped at 50% of annual allocation, invoiced quarterly in arrears. If overage exceeds 25% in two consecutive quarters or hits the 50% cap, we will recommend an upgrade to the next band.
How does MCI handle duty recovery in the UK?+
We identify overpayments, misclassifications and preference errors across your CDS declarations. Recovery routes include Returned Goods Relief (CN 236), Customs Drawback (CN 998), C285 repayment claims and voluntary corrections via BOR. Your customs agent or broker files the recovery claim with HMRC.
Is my data stored in the UK?+
UK client data is processed and stored in AWS UK regions under per-tenant isolation. Each client receives dedicated infrastructure: S3 bucket, KMS customer-managed key, Aurora PostgreSQL schema with row-level security and dedicated processing queues. UK GDPR Article 28 Data Processing Agreement provided.
Can MCI audit entries filed under simplified procedures?+
Yes. MCI reconciles both standard and simplified CDS entries, including supplementary declarations filed after goods release. We flag discrepancies between the pre-lodged entry and the supplementary declaration to identify duty exposure before HMRC audit.
How do I get a quote?+
Contact us with your annual declaration volume and jurisdiction requirements. We will recommend a tier and band, calculate your subscription and any module fees, and send a written quote in GBP. Once the DPA is executed and your data is uploaded, your first compliance report is delivered within hours. No data is processed until the correct procedures are in place to protect your data, our platform and your ISO 27001 alignment.

Ready to audit your UK declarations?

Send us your annual declaration volume and we will return a tailored quote in GBP within 48 hours.

Pricing note

All UK pricing shown in GBP (£). No FX conversion required.

Contracted price confirmed in GBP at invoice date.

US Regulatory Notice. MyCustomsInfo® is an independent compliance auditor. It does not conduct customs business as defined under 19 U.S.C. §1641. The specific tariff classification to be applied to any entry of merchandise is to be determined by a licensed Customhouse broker. MyCustomsInfo® output does not constitute entry preparation, classification advice, or customs broker services. Preparation and filing of Post-Entry Amendments, Post-Summary Corrections, protests, and drawback claims must be performed by a licensed customs broker. US broker records are held in US AWS regions in compliance with 19 C.F.R. §111.23. Primary authority: CBP HQ H272798 (January 2017). Supporting authority: CBP HQ H350722 (January 2026).