MyCustomsInfo® Pricing

Transparent pricing for global trade compliance

Per-tenant data isolation. Multi-jurisdiction audit. CBAM ready. Pricing in GBP, USD, EUR and DKK. No surprises, no contingency-linked fees in regulated markets.

Per-Tenant Data IsolationAWS Hosted UK and EUISO 27001 in ProgressCBAM ReadyUK CDS, EU UCC, US ACE

Investment that pays for itself

The typical SME with 400+ annual declarations discovers £28,000 in overpaid duties through MyCustomsInfo®, a return of 2–4× on an annual Essentials subscription.

If you process 400+ declarations a year, the first audit cycle likely pays for the subscription.

Per-tenant data isolation

Piers AI + broker validation

UK, EU & US live

48-hour turnaround

Audit-ready documentation

Multi-currency billing

Subscription tiers

Four subscription tiers, each priced on annual Line Item allocation. Monthly RRP shown below at the entry band. Annual billing carries a 10% discount.

Audit and CBAM

FOR SMES STARTING WITH AUDIT

£500

per month from / 3,000 LI (~750 declarations)

  • Up to 3 users
  • UK and EU jurisdictions
  • Piers AI compliance engine
  • CBAM reporting included
  • Per-tenant data isolation
  • Setup fee from £500
Book a Compliance Review
Most popular

Essentials

FOR ACTIVE SME IMPORTERS

£750

per month from / scales to 90K LI (~22,500 declarations)

  • Up to 5 users
  • Global, no jurisdiction restrictions
  • Piers AI compliance engine
  • CBAM reporting included
  • Multi-jurisdiction support
  • Setup fee from £750
Book a Compliance Review

Professional

FOR LARGER IMPORTERS AND BROKERS

£4,500

per month from / up to 600K LI (~150,000 declarations)

  • Up to 15 users, 5 jurisdictions
  • 15 AI agents active
  • Document layer (IDP)
  • Multi-channel ingest: portal, email, API
  • Physical audit capability
  • Setup fee from £5,000
Book a Compliance Review

Enterprise

FOR ENTERPRISE AND CUSTOMS AGENTS

£8,000

per month from / unlimited scale

  • Unlimited users and jurisdictions
  • All 24 AI agents active
  • Secure SFTP automation
  • Multi-entity support
  • Dedicated account management
  • Setup fee from £10,000
Book a Compliance Review

Prices shown in GBP. Rates indicative at the FX rate noted in the footer. Contracted price confirmed at invoice date.

Line Items and declarations, explained

Subscription pricing uses Line Items because Line Items reflect actual platform load. Both views are shown side by side throughout this page.

What is a Line Item?

A Line Item is one distinct commodity line within a single customs declaration. It has its own HS code, country of origin, procedure code and duty calculation. A declaration with five different products on it is one declaration but five Line Items.

Why price by Line Items?

Two clients with the same number of declarations can have very different Line Item counts. A complex declaration with fifty commodity lines creates fifty times more data processing work than a simple two-line declaration. Pricing by Line Items keeps the cost proportional to the work the platform actually does.

The working rule for estimation

Where you do not have actual Line Item data, estimate at 4 Line Items per declaration. So 1,000 declarations a year is roughly 4,000 Line Items. The band table below shows both views to make this conversion immediate.

Once on the platform

Your MCI tenant counts Line Items from your declaration data in real time. You always see actual volume against your contracted band, so you never overpay or under-budget against estimates.

Monthly RRP by Line Item band

The band sets the fixed monthly price. There is no per-Line-Item variable charge inside the subscription. Both Line Item and declaration views shown below.

Historical Audit Module

A backwards-looking audit of up to three years of historical declaration data. Two-step workflow. Implementation fee plus per-declaration audit fee, with optional physical audit on flagged declarations and an optional success fee on confirmed duty recovery.

Standalone Duty Recovery

For ongoing subscription clients identifying duty recovery opportunities through routine audit. 10% success fee on confirmed recovered duty. No declaration filing fee from us. The licensed broker handles all corrections, protests and recovery filings and invoices you direct.

10% Success Fee

10% of recovered duty

Charged only on confirmed recovery. No minimum fee. No fixed engagement cost.

Comparator

Big 4: 25–35%

Specialist recovery firms typically charge 15–25%. Our model is platform-led, not contingency-led.

Outside the US only. See US note below.

Declaration Services

Per-declaration services for ongoing audit clients on the Professional or Enterprise tiers. Priced per declaration.

Physical Data Audit

£75 per declaration

Full audit of declaration data against supporting documents. Our audit work end to end.

Corrected Declaration (C285)

£75 per declaration

We identify the error, prepare the corrected data and supporting documents. The broker files the correction with the customs authority.

US Section 301, 232 and stacking exposure

For importers running goods into the United States, the tariff environment now stacks. Section 232 metals at six rate tiers, Section 301 China lists, AD/CVD overlays, IEEPA orders and the April 2026 derivatives expansion all compound onto the same entry. Many declarations cleared correctly at the time are sitting on duty exposure today.

Section 232 (steel, aluminium, copper)

All 18 Chapter 99 headings under 9903.82.xx. Rate tier reconciliation at 0%, 10%, 15%, 25%, 50% and 200%. Steel, aluminium and copper coverage with copper expanded April 2026. Melt-and-pour and smelt-and-cast certificate validation. SIMA, AIM and CIMA licence tracking. Annex I-A, I-B and III coverage. UK and US origin handling. Russia 200% scenario detection. Sub-15% metal content exemption analysis. FTZ privileged foreign status reconciliation. Section 232 drawback eligibility identification.

Section 301 (China lists)

List 1, 2, 3 and 4A coverage. Exclusion request matching against the open exclusion register. Bonded warehouse and FTZ entry analysis. Stacking with Section 232 identified where both apply to the same line item.

AD/CVD overlays

Antidumping and countervailing duty scope verification. Retroactive duty risk assessment where scope determinations expand. Cash deposit rate change tracking. Coordination with the broker on rate amendments before the next entry.

Stacking liability

The compounding question. Where Section 232 metal tariff applies, where Section 301 China tariff applies, where AD/CVD applies, where IEEPA applies, and where the cumulative duty creates exposure the importer is not surfacing today. We surface it before the broker, the auditor or CBP do.

Why other platforms miss this

Other platforms show you ACE data. MyCustomsInfo® audits the data behind the data. Six sources are required for a complete Section 232 audit. ACE ES reports, SIMA / AIM / CIMA licence data, importer Bill of Materials with metal percentages, commercial invoices, melt-and-pour and smelt-and-cast certificates, and broker entry worksheets. We reconcile across all six and surface where any of them disagree with the entry as filed.

The licensed US customs broker handles every regulated filing. MyCustomsInfo® prepares the data. Broker reviews and files. The §1641 line we will not cross.

Frequently asked questions

What is a Line Item, and how does it differ from a declaration?+
A Line Item is one distinct commodity line within a customs declaration, with its own HS code, country of origin, procedure code and duty calculation. One declaration typically contains 3 to 4 Line Items, though high-volume importers see materially more. The Line Item is the volume metric for the subscription tier band because it reflects platform load more accurately than declaration count alone. The working rule for estimation is 4 Line Items per declaration. Where you have actual data, use it. The pricing band table above shows both views.
How does the annual discount work?+
Annual billing is calculated as monthly RRP times twelve, less 10%. So Essentials at £750 per month becomes £8,100 annual billed in advance, against £9,000 if paid monthly.
What happens if I exceed my Line Item band?+
Overage applies at 125% of the band rate, capped at 50% of annual allocation, invoiced quarterly in arrears. If overage exceeds 25% in two consecutive quarters or hits the 50% cap, we will recommend an upgrade to the next band. Overage notifications fire at 80%, 100% and 125% of monthly pro-rata.
Are prices in non-GBP currencies fixed?+
Pricing in USD, EUR and DKK is indicative at the FX rate noted in the footer. Contracted price is confirmed in GBP or at the exchange rate prevailing at invoice date, as agreed in your subscription agreement. We review and refresh the rate card quarterly.
Do I need to subscribe to access the Historical Audit Module?+
Smaller historical audits in Band 1 (up to 1,000 declarations) require an active MCI Essentials, Professional or Enterprise subscription. Larger historical audits can run alongside an active subscription or as a standalone engagement quoted bespoke. Physical audit on flagged declarations requires Professional or Enterprise tier because it depends on the document layer infrastructure.
What does per-tenant data isolation mean?+
Every client receives dedicated AWS infrastructure from the moment of onboarding. A dedicated S3 bucket, a customer-managed KMS key, an Aurora PostgreSQL schema with row-level security, a MongoDB collection namespace, a Cognito user pool allocation, a Glue catalog database and dedicated SQS queues. Your data never shares storage with another tenant under any failure mode. This is architectural, not policy.
Is CBAM included?+
CBAM reporting is included from the Audit and CBAM tier upwards. We support EU CBAM (Regulation 2023/956) reporting requirements and UK CBAM (Finance Act 2025, effective January 2027) when it activates.
How do I get a quote?+
Contact us with your annual declaration volume and jurisdiction mix. We will recommend a tier and band, calculate your subscription and any module fees, and send a written quote in your preferred currency. Once the DPA is executed and your data is uploaded, your first compliance report is delivered within hours. No data is processed until the correct procedures are in place to protect your data, our platform and your ISO 27001 alignment.
What is the MCI Compliance Discovery?+
A half-day, fixed-fee review of your declaration data, delivered by a senior CustomsPlus® consultant. It is designed to help you assess your compliance position and the commercial value of an MCI subscription before you commit to a 12-month agreement.
Is the £1,500 fee refundable if I subscribe to MCI?+
The fee is credited in full against your MCI Essentials setup fee if you subscribe within 60 days of the Discovery session. You are not paying twice.
What data do I need to share for the Discovery?+
Up to three months of declaration reports from your customs broker, CDS, AES or ACE. A mutual NDA and Data Processing Agreement are executed before any data is exchanged. No platform access is required during the Discovery.

Why don't we offer a free trial?

Customs declaration data contains commercially sensitive trade intelligence. supplier details, tariff strategies, and duty exposure. Uploading it to a trial environment without a Data Processing Agreement creates unacceptable risk. Every MyCustomsInfo® engagement begins with a formal contract, DPA, and onboarding into your own isolated infrastructure.

We demonstrate value through guided evaluations You see everything you need without uploading sensitive data. Read more about our approach →

Comparing on value, not just monthly cost

Some platforms offer lower entry pricing for single-market data analysis. MyCustomsInfo® covers UK, EU and US jurisdictions with licensed broker validation, per-tenant data isolation, and audit-ready documentation, capabilities that single-market tools don't provide. The average client recoups their subscription cost within the first audit cycle.

Ready to move?

Send us your annual declaration volume and we will return a tailored quote within 48 hours.

Indicative FX rates

£1 GBP = $1.27 USD

£1 GBP = €1.18 EUR

£1 GBP = kr 8.78 DKK

Rates as at 06/05/2026. Reviewed quarterly.

Contracted price confirmed in agreed currency at invoice date.

US Regulatory Notice. MyCustomsInfo® is an independent compliance auditor. It does not conduct customs business as defined under 19 U.S.C. §1641. The specific tariff classification to be applied to any entry of merchandise is to be determined by a licensed Customhouse broker. MyCustomsInfo® output does not constitute entry preparation, classification advice, or customs broker services. Preparation and filing of Post-Entry Amendments, Post-Summary Corrections, protests, and drawback claims must be performed by a licensed customs broker. US broker records are held in US AWS regions in compliance with 19 C.F.R. §111.23. Primary authority: CBP HQ H272798 (January 2017). Supporting authority: CBP HQ H350722 (January 2026).