Transparent pricing for global trade compliance
Per-tenant data isolation. Multi-jurisdiction audit. CBAM ready. Pricing in GBP, USD, EUR and DKK. No surprises, no contingency-linked fees in regulated markets.
Investment that pays for itself
The typical SME with 400+ annual declarations discovers £28,000 in overpaid duties through MyCustomsInfo®, a return of 2–4× on an annual Essentials subscription.
If you process 400+ declarations a year, the first audit cycle likely pays for the subscription.
Per-tenant data isolation
Piers AI + broker validation
UK, EU & US live
48-hour turnaround
Audit-ready documentation
Multi-currency billing
Which plan fits you?
Match your annual declaration volume to the right tier. Not sure? We will help you calculate it.
Starting out
£500/mo
- ✓ Up to 6,000 Line Items/yr
- ✓ ~1,500 declarations
- ✓ 3 users, UK & EU
This is for you if you file under 500 declarations a year and need audit visibility.
Most popularGrowing importer
£750/mo
- ✓ Up to 90,000 Line Items/yr
- ✓ ~22,500 declarations
- ✓ 5 users, global scope
This is for you if you import regularly and want multi-jurisdiction audit with duty recovery.
High volume
£4,500/mo
- ✓ Up to 600,000 Line Items/yr
- ✓ Document layer + physical audit
- ✓ 15 users, 5 jurisdictions
This is for you if you need document-level audit, physical verification, or manage multiple import streams.
Full scale
£8,000/mo
- ✓ Unlimited Line Items
- ✓ SFTP + multi-entity
- ✓ Unlimited users, all jurisdictions
This is for you if you operate across multiple entities or need SFTP automation and dedicated account management.
All tiers include per-tenant data isolation, Piers AI compliance engine, and CBAM reporting. Prices in GBP. Annual billing saves 10%.
Subscription tiers
Four subscription tiers, each priced on annual Line Item allocation. Monthly RRP shown below at the entry band. Annual billing carries a 10% discount.
Audit and CBAM
FOR SMES STARTING WITH AUDIT
per month from / 3,000 LI (~750 declarations)
- ✓Up to 3 users
- ✓UK and EU jurisdictions
- ✓Piers AI compliance engine
- ✓CBAM reporting included
- ✓Per-tenant data isolation
- ✓Setup fee from £500
Essentials
FOR ACTIVE SME IMPORTERS
per month from / scales to 90K LI (~22,500 declarations)
- ✓Up to 5 users
- ✓Global, no jurisdiction restrictions
- ✓Piers AI compliance engine
- ✓CBAM reporting included
- ✓Multi-jurisdiction support
- ✓Setup fee from £750
Professional
FOR LARGER IMPORTERS AND BROKERS
per month from / up to 600K LI (~150,000 declarations)
- ✓Up to 15 users, 5 jurisdictions
- ✓15 AI agents active
- ✓Document layer (IDP)
- ✓Multi-channel ingest: portal, email, API
- ✓Physical audit capability
- ✓Setup fee from £5,000
Enterprise
FOR ENTERPRISE AND CUSTOMS AGENTS
per month from / unlimited scale
- ✓Unlimited users and jurisdictions
- ✓All 24 AI agents active
- ✓Secure SFTP automation
- ✓Multi-entity support
- ✓Dedicated account management
- ✓Setup fee from £10,000
Prices shown in GBP. Rates indicative at the FX rate noted in the footer. Contracted price confirmed at invoice date.
Line Items and declarations, explained
Subscription pricing uses Line Items because Line Items reflect actual platform load. Both views are shown side by side throughout this page.
What is a Line Item?
A Line Item is one distinct commodity line within a single customs declaration. It has its own HS code, country of origin, procedure code and duty calculation. A declaration with five different products on it is one declaration but five Line Items.
Why price by Line Items?
Two clients with the same number of declarations can have very different Line Item counts. A complex declaration with fifty commodity lines creates fifty times more data processing work than a simple two-line declaration. Pricing by Line Items keeps the cost proportional to the work the platform actually does.
The working rule for estimation
Where you do not have actual Line Item data, estimate at 4 Line Items per declaration. So 1,000 declarations a year is roughly 4,000 Line Items. The band table below shows both views to make this conversion immediate.
Once on the platform
Your MCI tenant counts Line Items from your declaration data in real time. You always see actual volume against your contracted band, so you never overpay or under-budget against estimates.
Monthly RRP by Line Item band
The band sets the fixed monthly price. There is no per-Line-Item variable charge inside the subscription. Both Line Item and declaration views shown below.
Historical Audit Module
A backwards-looking audit of up to three years of historical declaration data. Two-step workflow. Implementation fee plus per-declaration audit fee, with optional physical audit on flagged declarations and an optional success fee on confirmed duty recovery.
Standalone Duty Recovery
For ongoing subscription clients identifying duty recovery opportunities through routine audit. 10% success fee on confirmed recovered duty. No declaration filing fee from us. The licensed broker handles all corrections, protests and recovery filings and invoices you direct.
10% Success Fee
10% of recovered duty
Charged only on confirmed recovery. No minimum fee. No fixed engagement cost.
Comparator
Big 4: 25–35%
Specialist recovery firms typically charge 15–25%. Our model is platform-led, not contingency-led.
Outside the US only. See US note below.
Declaration Services
Per-declaration services for ongoing audit clients on the Professional or Enterprise tiers. Priced per declaration.
Physical Data Audit
£75 per declaration
Full audit of declaration data against supporting documents. Our audit work end to end.
Corrected Declaration (C285)
£75 per declaration
We identify the error, prepare the corrected data and supporting documents. The broker files the correction with the customs authority.
US Section 301, 232 and stacking exposure
For importers running goods into the United States, the tariff environment now stacks. Section 232 metals at six rate tiers, Section 301 China lists, AD/CVD overlays, IEEPA orders and the April 2026 derivatives expansion all compound onto the same entry. Many declarations cleared correctly at the time are sitting on duty exposure today.
Section 232 (steel, aluminium, copper)
All 18 Chapter 99 headings under 9903.82.xx. Rate tier reconciliation at 0%, 10%, 15%, 25%, 50% and 200%. Steel, aluminium and copper coverage with copper expanded April 2026. Melt-and-pour and smelt-and-cast certificate validation. SIMA, AIM and CIMA licence tracking. Annex I-A, I-B and III coverage. UK and US origin handling. Russia 200% scenario detection. Sub-15% metal content exemption analysis. FTZ privileged foreign status reconciliation. Section 232 drawback eligibility identification.
Section 301 (China lists)
List 1, 2, 3 and 4A coverage. Exclusion request matching against the open exclusion register. Bonded warehouse and FTZ entry analysis. Stacking with Section 232 identified where both apply to the same line item.
AD/CVD overlays
Antidumping and countervailing duty scope verification. Retroactive duty risk assessment where scope determinations expand. Cash deposit rate change tracking. Coordination with the broker on rate amendments before the next entry.
Stacking liability
The compounding question. Where Section 232 metal tariff applies, where Section 301 China tariff applies, where AD/CVD applies, where IEEPA applies, and where the cumulative duty creates exposure the importer is not surfacing today. We surface it before the broker, the auditor or CBP do.
Why other platforms miss this
Other platforms show you ACE data. MyCustomsInfo® audits the data behind the data. Six sources are required for a complete Section 232 audit. ACE ES reports, SIMA / AIM / CIMA licence data, importer Bill of Materials with metal percentages, commercial invoices, melt-and-pour and smelt-and-cast certificates, and broker entry worksheets. We reconcile across all six and surface where any of them disagree with the entry as filed.
The licensed US customs broker handles every regulated filing. MyCustomsInfo® prepares the data. Broker reviews and files. The §1641 line we will not cross.
Frequently asked questions
What is a Line Item, and how does it differ from a declaration?+
How does the annual discount work?+
What happens if I exceed my Line Item band?+
Are prices in non-GBP currencies fixed?+
Do I need to subscribe to access the Historical Audit Module?+
What does per-tenant data isolation mean?+
Is CBAM included?+
How do I get a quote?+
What is the MCI Compliance Discovery?+
Is the £1,500 fee refundable if I subscribe to MCI?+
What data do I need to share for the Discovery?+
Why don't we offer a free trial?
Customs declaration data contains commercially sensitive trade intelligence. supplier details, tariff strategies, and duty exposure. Uploading it to a trial environment without a Data Processing Agreement creates unacceptable risk. Every MyCustomsInfo® engagement begins with a formal contract, DPA, and onboarding into your own isolated infrastructure.
We demonstrate value through guided evaluations You see everything you need without uploading sensitive data. Read more about our approach →
Comparing on value, not just monthly cost
Some platforms offer lower entry pricing for single-market data analysis. MyCustomsInfo® covers UK, EU and US jurisdictions with licensed broker validation, per-tenant data isolation, and audit-ready documentation, capabilities that single-market tools don't provide. The average client recoups their subscription cost within the first audit cycle.
Ready to move?
Send us your annual declaration volume and we will return a tailored quote within 48 hours.
Indicative FX rates
£1 GBP = $1.27 USD
£1 GBP = €1.18 EUR
£1 GBP = kr 8.78 DKK
Rates as at 06/05/2026. Reviewed quarterly.
Contracted price confirmed in agreed currency at invoice date.
