Transparent pricing for global trade compliance
Per-tenant data isolation. Multi-jurisdiction audit. CBAM ready. Pricing in GBP, USD, EUR and DKK. No surprises, no contingency-linked fees in regulated markets.
Investment that pays for itself
The average SME with 400+ annual declarations discovers £28,000 in overpaid duties through MyCustomsInfo® — that's a return of 2–4× on an annual Essentials subscription. Enterprise clients routinely recover six figures in the first audit cycle.
Per-tenant data isolation
Dedicated AWS infrastructure
Piers AI engine
Licensed broker validation
6 customs regimes
UK, EU, US, AU, SG, DK
48-hour turnaround
Audit-ready documentation
Included in every tier
Regardless of which subscription you choose, every MyCustomsInfo® client receives these foundational capabilities from day one.
Per-tenant data isolation
Dedicated AWS infrastructure — your data never shares storage with another tenant
Piers AI compliance engine
AI-powered audit with licensed broker validation on every finding
IEEPA tariff support
Full coverage of IEEPA executive orders and exposure tracking
Audit-ready documentation
Defensible compliance trail for customs authority reviews
Multi-currency billing
Subscribe in GBP, USD, EUR, or DKK — your choice
48-hour audit turnaround
Guaranteed turnaround on standard declaration audits
Subscription tiers
Four subscription tiers, each priced on annual Line Item allocation. Monthly RRP shown below at the entry band. Annual billing carries a 10% discount.
Audit and CBAM
FOR SMES STARTING WITH AUDIT
per month from / 3,000 Line Item band
- ✓Up to 3 users
- ✓UK and EU jurisdictions
- ✓Piers AI compliance engine
- ✓CBAM reporting included
- ✓Per-tenant data isolation
- ✓Setup fee from £500
Essentials
FOR ACTIVE SME IMPORTERS
per month from / scales to 90K Line Items
- ✓Up to 5 users
- ✓Global, no jurisdiction restrictions
- ✓Piers AI compliance engine
- ✓CBAM reporting included
- ✓Multi-jurisdiction support
- ✓Setup fee from £750
Professional
FOR LARGER IMPORTERS AND BROKERS
per month from / up to 600K Line Items
- ✓Up to 15 users, 5 jurisdictions
- ✓15 AI agents active
- ✓Document layer (IDP)
- ✓Multi-channel ingest: portal, email, API
- ✓Physical audit capability
- ✓Setup fee from £5,000
Enterprise
FOR ENTERPRISE AND CUSTOMS AGENTS
per month from / unlimited scale
- ✓Unlimited users and jurisdictions
- ✓All 24 AI agents active
- ✓Secure SFTP automation
- ✓Multi-entity support
- ✓Dedicated account management
- ✓Setup fee from £10,000
Prices shown in GBP. Rates indicative at the FX rate noted in the footer. Contracted price confirmed at invoice date.
Compare at a glance
Key capabilities by tier — every tier includes per-tenant isolation, Piers AI and audit-ready documentation.
| Capability | Audit & CBAM | Essentials | Professional | Enterprise |
|---|---|---|---|---|
| Users | 3 | 5 | 15 | Unlimited |
| Jurisdictions | UK & EU | Global | 5 | Unlimited |
| AI agents | 3 | 5 | 15 | 24 |
| CBAM reporting | ✓ | ✓ | ✓ | ✓ |
| Document layer (IDP) | — | — | ✓ | ✓ |
| Multi-channel ingest | — | — | ✓ | ✓ |
| Physical audit | — | — | ✓ | ✓ |
| SFTP automation | — | — | — | ✓ |
| Multi-entity | — | — | — | ✓ |
| Dedicated account mgr | — | — | — | ✓ |
Monthly RRP by Line Item band
A Line Item is one commodity line within a customs declaration. The band sets the fixed monthly price. There is no per-Line-Item variable charge inside the subscription. Estimate at 3 to 4 Line Items per declaration where actual data is unavailable.
| Annual Line Items | ≈ Declarations | Audit and CBAM | Essentials | Professional | Enterprise |
|---|---|---|---|---|---|
| 3,000 | ≈ 850 | £500 | £750 | £4,500 | £8,000 |
| 6,000 | ≈ 1,700 | £500 | £750 | £4,500 | £8,000 |
| 12,000 | ≈ 3,450 | — | £750 | £4,500 | £8,000 |
| 18,000 | ≈ 5,150 | — | £750 | £4,500 | £8,000 |
| 27,000 | ≈ 7,700 | — | £900 | £4,500 | £8,000 |
| 42,000 | ≈ 12,000 | — | £1,075 | £4,500 | £8,000 |
| 60,000 | ≈ 17,150 | — | £1,250 | £5,000 | £8,000 |
| 90,000 | ≈ 25,700 | — | £1,615 | £5,500 | £9,000 |
| 120,000 | ≈ 34,300 | — | — | £6,000 | £10,000 |
| 180,000 | ≈ 51,450 | — | — | £7,000 | £12,000 |
| 240,000 | ≈ 68,550 | — | — | £8,000 | £13,500 |
| 330,000 | ≈ 94,300 | — | — | £9,000 | £15,000 |
| 420,000 | ≈ 120,000 | — | — | £10,000 | £16,500 |
| 510,000 | ≈ 145,700 | — | — | £11,000 | £18,000 |
| 600,000 | ≈ 171,450 | — | — | £12,000 | £19,500 |
Annual billing applies a 10% discount on monthly RRP times twelve. Volume above your contracted band triggers overage at 125% of the band rate, capped at 50% of annual allocation, invoiced quarterly in arrears. Declaration equivalents use a 3.5 Line Items per declaration average and are indicative only — your actual ratio depends on your commodity mix.
Historical Audit Module
A backwards-looking audit of up to three years of historical declaration data. Two-step workflow. Implementation fee plus per-declaration audit fee, with optional physical audit on flagged declarations and an optional success fee on confirmed duty recovery.
Electronic audit
You upload structured declaration data. We process the data through Piers AI in a bulk audit run and produce a compliance score, an exception report flagging non-compliant declarations, and an indicative recovery estimate.
Physical audit (optional)
For declarations flagged as non-compliant, you choose which to physically audit based on materiality. You provide supporting documents. Our audit team reviews each flagged declaration against the documents, ready for the broker to file as a correction.
Pricing structure
Implementation Fee
From £1,500
One-time, banded by line item count. Covers engineering setup, audit team configuration, project management.
Electronic Audit Fee
£0.75 per declaration
Bulk Piers AI processing, compliance scoring, exception report. Applied to total declaration count audited.
Physical Audit Fee (optional)
£75 per declaration
Only on declarations you elect to physically audit. Triage flagged declarations on materiality. Professional or Enterprise subscription required.
Duty Recovery Success Fee
10% of recovered duty
Only on confirmed recovery. The licensed broker files the correction and invoices you direct for the filing. Does not apply in the US.
Implementation Fee bands
| Band | Line Items Audited | Implementation Fee |
|---|---|---|
| 1 | 0 to 1,000 | £1,500 |
| 2 | 1,001 to 2,500 | £2,000 |
| 3 | 2,501 to 5,000 | £2,500 |
| 4 | 5,001 to 10,000 | £3,500 |
| 5 | 10,001 to 25,000 | £5,000 |
| 6 | 25,001 to 50,000 | £7,500 |
| 7 | 50,001 to 100,000 | £12,000 |
| 8 | 100,001 plus | Bespoke |
Recovery Offset (outside the United States only)
Up to 50% of the sum of (Implementation Fee plus Electronic Audit Fee) can be offset by the Duty Recovery Success Fee earned in the same engagement. Funded out of the success fee. Available in the UK, EU, Ireland and Nordic markets.
Standalone Duty Recovery
For ongoing subscription clients identifying duty recovery opportunities through routine audit. 10% success fee on confirmed recovered duty. No declaration filing fee from us. The licensed broker handles all corrections, protests and recovery filings and invoices you direct.
10% Success Fee
10% of recovered duty
Charged only on confirmed recovery. No minimum fee. No fixed engagement cost.
Comparator
Big 4: 25–35%
Specialist recovery firms typically charge 15–25%. Our model is platform-led, not contingency-led.
Outside the US only. See US note below.
Declaration Services
Per-declaration services for ongoing audit clients. Charged direct, no partner commission applies.
Physical Data Audit
£75 per declaration
Full audit of declaration data against supporting documents. Our audit work end to end.
Corrected Declaration (C285)
£75 per declaration
We identify the error, prepare the corrected data and supporting documents. The broker files the correction with the customs authority.
Frequently asked questions
What is a Line Item?+
How does the annual discount work?+
What happens if I exceed my Line Item band?+
Are prices in non-GBP currencies fixed?+
Do I need to subscribe to access the Historical Audit Module?+
What does per-tenant data isolation mean?+
Is CBAM included?+
How do I get a quote?+
Why don't we offer a free trial?
Customs declaration data contains commercially sensitive trade intelligence — supplier details, tariff strategies, and duty exposure. Uploading it to a free trial environment, typically without a Data Processing Agreement, creates unacceptable data protection risks. Every MyCustomsInfo® engagement begins with a formal contract, DPA, and onboarding into your own isolated infrastructure.
We demonstrate value through a complimentary duty assessment, under full legal protection. Read more about our approach →
Comparing on value, not just monthly cost
Some platforms offer lower entry pricing for single-market data analysis. MyCustomsInfo® covers 6 customs regimes with licensed broker validation, per-tenant data isolation, and audit-ready documentation — capabilities that single-market tools don't provide. The average client recoups their subscription cost within the first audit cycle.
Ready to move?
Send us your annual declaration volume and we will return a tailored quote within 48 hours.
MyCustomsInfo®
The trade compliance platform operated by CustomsPlus Ltd. Per-tenant data isolation. Multi-jurisdiction audit. CBAM ready. ISO 27001:2022 in progress.
CustomsPlus Ltd. Registered in England and Wales, Company No. 12327750. VAT GB353268004. Cholmondeley House, Dee Hills Park, Chester CH3 5AR.
Indicative FX rates
£1 GBP = $1.27 USD
£1 GBP = €1.18 EUR
£1 GBP = kr 8.78 DKK
Rates as at 06/05/2026. Reviewed quarterly. Contracted price confirmed at invoice date.
© 2026 CustomsPlus Ltd. MyCustomsInfo® and CustomsPlus® are registered trademarks. All rights reserved.