Customs Broker Management
Audit, Monitor & Govern Your Customs Broker with Confidence
MyCustomsInfo® audits every customs declaration, validates your broker's accuracy, files recovery claims on your behalf, and monitors compliance — across all your entries, continuously.
Book a Compliance ReviewClassification errors slip through because nobody checks every entry.
Thousands of declarations a year. Your broker files what they can. The errors just get paid.
Duty overpayments go unclaimed because no one spots them.
Overpaid duties, missed reliefs, incorrect valuations — the money’s there. The audit isn’t.
Compliance drift builds silently between audits.
Tariff codes change. Trade agreements shift. You find out at the border, months too late.
One platform. Every declaration accounted for.
MyCustomsInfo® monitors 100% of your customs declarations across all brokers and jurisdictions. Here's how.
2,847
Declarations
4
Brokers
98.2%
Accuracy
Declaration Monitoring
See every declaration your broker files. In one place.
Your broker files across ports, regimes and product lines. MyCustomsInfo® consolidates every declaration into a single compliance view — surfacing classification drift, valuation inconsistencies and preference gaps before they compound.
More on broker audit£142K
Duty recovered YTD
£38K
Pending claims
Compliance Verification
Stop paying duty you don't owe.
Classification errors, missed preferential rates, and valuation discrepancies erode your margins quietly. MyCustomsInfo® audits every entry, quantifies the exposure, and prepares recovery-ready correction packs for your broker to file.
More on duty recoveryBroker Governance
Measure your broker's performance. Objectively.
Error rates by category, recovery amounts by period, time-to-correction benchmarks. MyCustomsInfo® gives you the data to hold informed conversations with your broker — not adversarial, just evidence-based.
More on broker governance42%
of 2025 audit findings were classification errors
3–5 yr
lookback window for duty recovery claims
100%
of declarations audited, not a sample
£0
upfront cost — success-fee model available
How broker management works
Three steps. No disruption to your broker relationship.
Share declaration data
Upload your customs declarations or grant read-only access. We accept all standard formats — SADs, CDS entries, US 7501s, broker spreadsheets.
We audit every entry
Every declaration is verified against source documents, tariff databases, trade agreements and ruling repositories. No sampling — 100% coverage.
Your broker corrects
For each error, we prepare a correction data pack. Your broker (or a nominated correcting broker) files the amendment. We identify; they act.
Frequently asked questions
Why do I need customs broker management?
Your customs broker files declarations on your behalf, but the legal liability remains with the importer of record. Broker management ensures independent verification of filing accuracy, quantifies duty exposure, and recovers overpayments — the same principle as financial auditing.
Is broker management adversarial?
No. Broker management is a compliance exercise that protects both the importer and the broker. Many brokers welcome independent oversight because it validates their filing accuracy and identifies systemic issues before they become costly.
What does MyCustomsInfo® check?
We audit tariff classification, customs valuation, country of origin, preference utilisation, procedure codes and document completeness across every declaration your broker files.
How far back can you audit?
The lookback period depends on jurisdiction: UK up to 3 years (Customs Act 2018), EU up to 3 years (UCC Article 105), US up to 5 years (19 USC §1592). We recommend auditing the full claimable period to maximise recovery.
Can I keep my current broker?
Absolutely. Broker management is not a broker replacement exercise. Most clients continue with their existing broker, using audit findings to improve filing accuracy. We identify errors; your broker corrects them.
Ready to take control of your customs compliance?
Book a 30-minute compliance review. No commitment. No customs data retained.