MyCustomsInfo® for Customs Brokers
Demonstrate Excellence and Win More Mandates
Your clients are being told to audit their brokers. Get ahead of it — use MyCustomsInfo® to validate your own filing accuracy, evidence your quality, and differentiate on compliance.
The Challenge
The Broker's Challenge
Accuracy Under Pressure
High volumes, tight deadlines, and evolving regulations make perfect accuracy impossible to guarantee. One systematic error across hundreds of entries can undo years of client trust.
Client Retention Risk
Importers are increasingly appointing independent audit firms to review broker performance. If they find errors before you do, you lose the narrative — and potentially the mandate.
Commodity Misclassification
HS code classification is the single largest source of customs errors globally. Even experienced classifiers make judgment calls that an audit may later challenge.
Regulatory Scrutiny
Revenue authorities are increasing post-clearance audit activity. Brokers who can demonstrate proactive quality assurance are better positioned when the auditor arrives.
Solutions
How MyCustomsInfo® Helps
Tools that help customs brokers validate their own accuracy, build client confidence, and turn compliance quality into a competitive differentiator.
Declaration Quality Assurance
Self-Audit Capability
Run your own declarations through the same audit engine importers use. Identify classification, valuation, and preference errors before your client — or their auditor — finds them.
Ask Piers
“Run a quality check on all declarations I filed for Client X in 2025 and flag any classification discrepancies.”
Error Trend Analysis
Track your error rates over time by category, client, and commodity. Identify training needs, process gaps, and systemic issues that can be addressed proactively.
Ask Piers
“What are the most common error categories in my filings over the last 12 months?”
Client Confidence Building
Accuracy Certification Reports
Generate independent accuracy reports that demonstrate your filing quality to clients. Proactive transparency builds trust and makes audit conversations your initiative, not theirs.
Ask Piers
“Generate a filing accuracy report for Client Y covering all UK CDS entries in Q1 2026.”
Recovery-as-a-Service
When your audit identifies historic overpayments, lead the recovery process. Turning error discovery into duty refunds transforms a compliance conversation into a revenue conversation.
Ask Piers
“What is the total recoverable duty I can present to my client from their last three years of filings?”
Client Onboarding & Mandate Transition
Historical Audit as Onboarding Roadmap
When you win a new mandate, the handover from the outgoing broker is rarely detailed. MyCustomsInfo® audits the client’s historical declarations and delivers a complete implementation roadmap — every error pattern, every missed relief, every recovery opportunity. You start with full visibility instead of inheriting unknown risk.
Ask Piers
“Audit my new client’s last three years of declarations and flag everything I need to fix from day one.”
Demonstrate Immediate Value
Use the historical audit to show your new client exactly what was going wrong before you took over. Recovering overpaid duty from the previous broker’s errors is the fastest way to prove your value — and cement the relationship from the start.
Ask Piers
“What is the total recoverable duty from errors made by my client’s previous broker?”
Compliance Benchmarking
Industry Benchmarks
Understand how your accuracy rates compare against anonymised industry benchmarks. Use the data to set internal quality targets and demonstrate excellence to prospects.
Ask Piers
“How does my classification error rate compare to the industry average for automotive parts?”
Regulatory Readiness
Stay ahead of regulatory changes that affect your clients' filings. CBAM, UCC reform, de minimis changes — be the broker who advises before the deadline, not after.
Ask Piers
“Which of my clients are affected by the upcoming CBAM transitional period changes?”
Why MyCustomsInfo®
Lead the Audit Conversation
The brokers who thrive in 2026 are the ones who audit themselves before their clients do. MyCustomsInfo® gives you the tools to validate your accuracy, evidence your quality, and win mandates on compliance — not just on price.
Book a Compliance Review