How we access your CBP ACE data
A clear, broker-agnostic methodology for moving your CBP ACE Reports data into our audit platform, so that compliance findings, duty recovery analysis and ongoing reconciliation begin on day one of the engagement.
Figure 1: Data flow from your ACE Portal account to the CustomsPlus® audit team
Two paths, one outcome
Every US engagement uses one of two delivery paths. Both terminate at the same place: clean, tenant-isolated CBP ACE Reports data inside the MyCustomsInfo® platform, ready for our audit team to surface duty overpayments, post-summary correction candidates and compliance exceptions.
Scheduled email from your ACE Portal
Your Trade Account Owner configures ACE Reports to deliver ES-001, ES-002 and ES-003 on a recurring schedule (typically weekly or daily) to a tenant-specific MyCustomsInfo® ingestion address. No third party touches your ACE account. Fastest setup, lowest operational overhead.
Trade-IQ LLC under limited POA
Where your organisation prefers not to add our ingestion address to your ACE email distribution, our US licensed customs broker partner Trade-IQ LLC pulls the same three reports under a limited POA, scope restricted to data access with no filing authority, and delivers directly into the MyCustomsInfo® platform.
The §1641 compliance boundary
CustomsPlus® and MyCustomsInfo® do not file entries, post-summary corrections or protests on your behalf. All filings are made by your licensed customs broker, or by Trade-IQ LLC where Trade-IQ is engaged as the filing party under separate Power of Attorney. This separation is required by 19 U.S.C. §1641 and is a deliberate architectural choice, not a limitation. It means we remain broker-agnostic, your existing broker relationship is preserved, and the licensed party in the filing chain is always clearly identified.
What the data unlocks
With ES-001, ES-002 and ES-003 flowing into the platform, our audit team produces:
- HTS classification audit at line and tariff level, including identification of misapplied special programmes
- Customs valuation audit, including transfer pricing, assists and royalty additions
- Country of origin verification and Section 301 exposure analysis
- Section 232 duty calculation audit, including base rate plus derivative steel and aluminium calculations
- ADD/CVD verification and identification of misapplied cases
- IEEPA duty exposure mapping and candidate identification for IEEPA refund claims
- Special programme claim verification (USMCA preference, GSP, MTB) and identification of unclaimed preferences
ES-003 is where refund findings live. Most of the duty recovery work performed across our US engagements relies on ES-003 to reconstruct the duty arithmetic and identify where it diverged from what was owed.
Who configures what
Under the standard path, your Trade Account Owner adds the MyCustomsInfo® ingestion address to the ACE Reports email distribution. This is a five-minute configuration step inside the ACE Portal. Your IT or compliance team can perform it, or we provide a step-by-step walkthrough document.
Under the alternative path, Trade-IQ LLC is granted a limited Power of Attorney scoped to data access. Trade-IQ configures the report pull directly. Your Trade Account Owner signs the POA and does not need to touch the ACE Portal.
In both cases, the ingestion address and the delivery schedule are agreed during onboarding. Reports flow automatically from that point.
Gating and sequencing
The MyCustomsInfo® ingestion address is issued only after mutual NDA, Data Processing Agreement and Engagement Letter are executed. This is a deliberate sequencing decision, not a delay. The tenant address is unique to your engagement and the ingestion pipeline is keyed to it, so the gating step protects both parties.
Request the full engagement pack
The full process documents, including step-by-step ACE Portal configuration, the data handling architecture and the Annex covering ES-001, ES-002 and ES-003 in detail, are available after a short qualification call.
Request the engagement pack