Find overpaid duty. Fix declaration errors. Improve customs control.
Managed post-clearance audit for importers. We ingest your declaration data, audit every entry against source evidence, and prepare the recovery documentation. Your broker files the corrections. You keep the savings.
Not sure where to start?
Find the right path for you
MyCustomsInfo® serves different roles and compliance needs. Choose the one that fits and we’ll show you exactly what we do for people like you.
I import goods
You buy from overseas suppliers and a broker files declarations on your behalf. You want to know whether you’re paying the right amount of duty — and whether there’s money to recover.
See what we auditI’m a customs broker or agent
You file declarations for clients and want an independent audit layer that catches errors before customs authorities do. Offer post-clearance audit to your clients without auditing your own filings.
Talk to us about partnershipI need IEEPA or tariff support
You’re a US importer facing IEEPA, Section 232 or Section 301 tariff exposure. You want someone to audit your ACE entries and identify refund opportunities under CBP rules.
See IEEPA coverageI need CBAM compliance
The EU definitive CBAM regime is live. UK CBAM follows January 2027. You need to track embedded carbon, collect supplier data and prepare for certificate surrender.
See CBAM coverageUse Real Data, Not Anecdotes, in Broker Reviews
All competitors mention broker performance in vague terms. We make it concrete with measurable metrics you can act on.
Broker Scorecard Metrics
Error Rate
Classification, valuation, and procedure errors per broker
Broker A: 2.3% | Broker B: 8.7%Missing Evidence %
Percentage of declarations lacking required documentation
Target: <5% | Actual: varies by brokerTimeliness
Average days to complete declarations and provide documents
Broker A: 2.1 days | Broker B: 5.3 daysCost per Declaration
Total cost including fees, errors, and corrections
Benchmark: £12.50 | Range: £8-£25Sample Broker Scorecard
Q4 2025Data-driven evidence for contract renewals, retenders, and performance discussions.
For Companies Using Multiple Brokers
If you're working with monolithic customs ERP suites or are broker-locked with limited visibility, MyCustomsInfo provides the independent oversight layer you need. We work alongside any broker setup without requiring them to change their systems.
Learn More About Broker IndependenceWhat a declaration audit actually finds
Errors in filed declarations are common. They cost real money. Four examples from completed engagements.
Wrong commodity codes
DUTY RATE SHIFT FROM ONE CHAPTER ERROR
A chemical compound classified under chapter 29 instead of 38.
Incorrect declared values
RECOVERED OVER TWO YEARS
CIF values declared instead of FOB. Duty paid on freight and insurance.
Missed preference claims
OF DUTY RECOVERED ON UNCLAIMED ORIGIN
Valid EUR.1 certificates held. Preferential origin never claimed.
Origin errors
LIABILITY FROM ONE ORIGIN ERROR
Steel declared as EU origin was Turkish. No Section 232 tariff applied.
These errors are what MyCustomsInfo® is built to find.
How duty recovery works
If you have been importing for more than a year and nobody has checked your declarations, there is almost certainly money to recover. Here is how we find it.
You upload
CDS, AES or ACE declaration data shared via the secure portal.
We audit every line
Each entry checked against invoices, certificates and broker worksheets.
We prepare the pack
C285, Post-Summary Correction or amendment. Recovery fully calculated.
Your broker files
All corrections filed by your licensed broker. You keep the savings.
You upload
CDS, AES or ACE declaration data shared via the secure portal.
We audit every line
Each entry checked against invoices, certificates and broker worksheets.
We prepare the pack
C285, Post-Summary Correction or amendment. Recovery fully calculated.
Your broker files
All corrections filed by your licensed broker. You keep the savings.
We identify. Your broker acts.
MyCustomsInfo® is not a customs broker. All filing is performed by your licensed broker or agent.
Three steps. Hours from upload. Audit-ready.
Upload your declarations
Share your CDS data via our secure portal. We cross-reference codes, values, and preference claims across your full import history.
We find the errors
Every declaration is matched against supporting documents. Discrepancies and overpayments are surfaced with evidence.
Stay current, automatically
Your compliance position updates monthly. Regulatory changes are reflected so you are always audit-ready.
Most clients run their first audit report within days. No IT project required. Upload your data and we do the rest.
Client results (anonymised under NDA)
Real recoveries. Real clients.
Every figure below comes from a completed engagement. Client names are anonymised under NDA. References available during evaluation.
Overpaid duty across four EU member states (DE, NL, BE, FR). Three years of declarations audited. Single engagement, six months.
£6M customs demand reduced to £1.6M through declaration-by-declaration audit. Every line challenged with evidence.
Post-Brexit reclassification errors across UK and Ireland. Three years audited. Corrections filed by client’s broker.
Before you book
What to expect before sharing any data
You’re trusting us with commercially sensitive trade data. Here is how we protect it — and what the first engagement actually looks like.
NDA before any data moves
Every engagement begins with a mutual NDA. Your trade data is commercially sensitive and we treat it that way. No data is shared, sampled, or used for benchmarking.
Per-tenant data isolation
Your data sits in its own isolated environment — never pooled with other clients. Deletion on request, audit trail retained.
ISO 27001:2022 certified
ISO 27001:2022 certified (certificate 513272026). Annual CREST-certified penetration testing and access reviews.
Practitioner-led team
Founded by customs practitioners, not just software engineers. The team has direct experience filing declarations, managing AEO programmes, and working with HMRC, CBP and EU customs authorities.
What the audit report looks like
Every engagement produces a structured compliance report. Here is a preview of the dashboard and declaration audit views.
Compliance Dashboard
Live view of declarations audited, duty recovered, and compliance score across all jurisdictions.
Declaration Audit View
Line-by-line audit results showing error type, declared vs correct values, and recovery amount per entry.
Screenshots from the MyCustomsInfo® portal. A full walkthrough is available during your compliance review.
Client Feedback
What Our Clients Say
Anonymised to protect commercially sensitive customs data. References available under NDA.
“We had three brokers filing across the UK and EU. MyCustomsInfo® found classification errors none of them had flagged — the recovery paid for the engagement within the first quarter.”
Head of Supply Chain
FTSE 250 Manufacturer · UK & EU
Dominic McGough
Founder, MyCustomsInfo® & CustomsPlus®
The Practitioner Behind the Platform
"I built the tool I wished I had for the first 40 years of my career."
I started in customs in 1981, before the Single Administrative Document existed. Over four decades I have worked as a customs officer, a licensed broker, a compliance manager and a consultant across the UK, EU, US, Canada, Australia, Singapore, Switzerland and the Nordics.
The same pattern repeats everywhere: importers pay duty they do not owe because nobody audits the data after the declaration clears. Classification errors, missed preferences, wrong procedure codes, returned goods taxed twice — the same mistakes, in every jurisdiction, year after year.
MyCustomsInfo® exists to close that gap. The platform does what I used to do manually — audit every line item, cross-reference against the tariff, and identify what is recoverable — but across 50,000+ declarations and 13 customs regimes simultaneously.
To date, the platform has documented £7M+ in recoverable duty, including a single engagement that identified £4.4M for one client. The typical SME recovery is around £28K — enough to pay for the service several times over.
I do not sell software. I sell the audit that the software makes possible. If there is nothing to recover, you will know inside 30 minutes.
What MyCustomsInfo® covers
Six audit and reporting streams across UK, EU and US customs regimes. Each one runs against the same per-tenant data set so a finding in one stream surfaces a recovery or exposure in another.
Declaration audit
Errors identified before the customs authorities find them. Every CDS, AES or ACE entry reconciled against source documents.
Post-clearance audit supportDuty recovery
Overpaid duty found and recovery-ready in days. Refund packs prepared for C285, Post-Summary Correction or voluntary disclosure.
Duty recovery serviceDocument management
Every declaration linked to its supporting evidence. Origin certificates, commercial invoices, packing lists and broker worksheets in one record.
See FastNet™ IDPEmbedded carbon & CBAM reporting
EU definitive regime live since January 2026. UK CBAM follows January 2027. We track embedded carbon, apply 2025/2621 default values where supplier data is missing and prepare your certificate surrender position.
See CBAM coverageIEEPA & Section 232 exposure
US importers facing IEEPA, Section 301 and Section 232 tariff exposure. Stream A audits ACE entries, identifies refund opportunities and tracks review windows under CBP rules.
See IEEPA coverageAEO compliance support
Audit trail maintained in the format authorities expect. Continuous monitoring of declaration accuracy, internal controls and corrective action.
AEO audit softwareTransparent Pricing
Engagements from £500/mo
Scope-based, not seat-based. Every engagement includes a complimentary assessment so you see findings before you commit.
Need a multi-jurisdiction engagement? Book a scoping call
CBAM: the dates that matter
JAN 2026
EU definitive regime
Live now
Q1 2026
€75.36 / tonne CO₂e
First certificate price. Quarterly pricing in 2026.
1 JAN 2027
UK CBAM takes effect
Finance Act 2025
2027
Weekly pricing
Certificate price moves weekly from 2027.
30 SEPT 2027
First EU surrender
Certificates covering 2026 imports.
JAN 2026
EU definitive regime
Live now
Q1 2026
€75.36 / tonne CO₂e
First certificate price. Quarterly pricing in 2026.
1 JAN 2027
UK CBAM takes effect
Finance Act 2025
2027
Weekly pricing
Certificate price moves weekly from 2027.
30 SEPT 2027
First EU surrender
Certificates covering 2026 imports.
Missing supplier data costs more every year
Default value markup applied where supplier emissions data is missing:
2026
+10%
2027
+20%
2028 ONWARDS
+30%
Supplier-verified data removes the markup entirely.
MyCustomsInfo® prepares. The authorised CBAM declarant submits. The accredited verifier validates.
Common questions
Your next customs check is closer than you think.
Book a 30-minute compliance review and we will show you exactly what your declarations are telling us.