For importers and exporters who want to know what their broker actually filed
If you file 750 declarations a year, checking them by hand costs most of a full-time role.
Checking one declaration takes about 1.8 hours. Collating the documents, chasing what is missing, then matching the entry against each one element by element. MyCustomsInfo® runs that match automatically on every declaration, across every broker and every regime you operate in.
How we work that out
How we work that out
Checking one declaration by hand runs to nine steps: retrieving the declaration data, collating the supporting documents held, identifying what is missing, requesting it, chasing acceptance, filing what comes back, matching the declaration header, matching each goods item element by element, then recording the findings.
Where the full document set is present the check takes about 1.3 hours. Where a document has to be requested it takes about 2.2 hours. Weighted across both, about 1.8 hours. At 750 declarations a year that is about 1,350 hours.
Timings are our own measurements of our own manual method, at four goods items a declaration. They are not a market statistic and not a measurement of any client, broker or other provider.
MyCustomsInfo® runs the data retrieval, both matching steps and the record automatically in every tier. Document collation sits in MCI Records and MCI Evidence. Requesting missing documents from your broker or supplier stays a human step. We report what we find and give you the evidence to file it yourself. We do not file on your behalf.
Audit summary
Illustrative exampleUnderpaid duty
Entry 4471-0092
Preference not claimed
Eligible origin
Valuation discrepancy
CDS DV1 mismatch
Classification inconsistency
Same product, 2 codes
Compliant entries
No action
Potential exposure identified
£21,580
Illustrative example. Figures shown for demonstration only. MyCustomsInfo® does not file with any customs authority.
- ISO 27001:2022 certified information security
The time figure is a genuine composite: it covers the declaration audit itself plus the time spent chasing the supporting documents needed to complete it. It is a typical end-to-end figure, not a client-specific result.
Not sure where to start?
Find the right path for you
MyCustomsInfo® serves different roles and compliance needs. Choose the one that fits and we’ll show you exactly what we do for people like you.
MyCustomsInfo® is built for businesses with an active import or export programme. As a rough guide, once you’re filing around 750 declarations a year, roughly 60 a month, manual audit stops being realistic to sustain by hand. Below that, a manual process is usually still workable, until customs opens an audit request. That’s the moment most businesses come back to us. If you’d rather be ready before that call comes, book a review and we’ll tell you honestly where you stand.
I import goods
You buy from overseas suppliers and a broker files declarations on your behalf. At volume, checking every one by hand isn’t realistic, so most importers check a sample and hope the rest is right. We audit all of it.
See what we auditI’m a customs broker or agent
You file declarations for clients and want an independent audit layer that catches errors before customs authorities do. Offer post-clearance audit to your clients without auditing your own filings.
Talk to us about partnershipI advise traders, I don’t file for them
You work with importers and exporters on compliance, trade strategy, or market entry, but the filing itself sits with their broker, not you. You want a tool you can point clients to with confidence, one that strengthens your advice rather than competing with it. If a client isn’t there on volume yet, that’s fine, the point to bring them back is the moment customs opens an audit request.
Talk to us about becoming a referral partnerI need IEEPA or tariff support
You’re a US importer facing IEEPA, Section 232 or Section 301 tariff exposure. You want someone to audit your ACE entries and identify refund opportunities under CBP rules.
See IEEPA coverageI need CBAM compliance
The EU definitive CBAM regime is live. UK CBAM follows January 2027. You need to track embedded carbon, collect supplier data and prepare for certificate surrender.
See CBAM coverageClient results (anonymised under NDA)
Real recoveries. Real clients.
Every figure below comes from a completed engagement. Client names are anonymised under NDA. References available during evaluation.
Overpaid duty across four EU member states (DE, NL, BE, FR). Three years of declarations audited. Single engagement, six months.
£6M customs demand reduced to £1.6M through declaration-by-declaration audit. Every line challenged with evidence.
Post-Brexit reclassification errors across UK and Ireland. Three years audited. Corrections filed by client’s broker.
Singapore coverage is go-forward only from the date authorisation is filed.
How pricing works
Pricing scales with your declaration volume and the regimes you operate in. You pay for the audit coverage you need, on a subscription, with no per-correction fees. See regional pricing for detail, or book a review for a figure matched to your operation.
Your next customs check is closer than you think.
Book a compliance review and we will show you exactly what your declarations are telling us.