Enterprise-Grade SecurityYou Can Trust
Your customs data is sensitive business information. We've implemented comprehensive security measures and maintain strict compliance with international data protection standards.
Comprehensive Security Measures
Multiple layers of protection for your data and operations
End-to-End Encryption
All data is encrypted in transit and at rest using AES-256 encryption standards
GDPR Compliant
Full compliance with European data protection regulations and privacy rights
Multi-Factor Authentication
Advanced authentication systems protect against unauthorized access
Role-Based Access Control
Granular permissions ensure users only access data they need
Complete Audit Trails
Comprehensive logging of all system activities and data access
Secure Infrastructure
Enterprise-grade infrastructure with multi-region data centers and 24/7 monitoring
Configurable Hosting Region
We host across multiple regions. The region holding your data is selected to meet your own requirements and the data governance rules that apply in your country or region. The specific region for your tenant is stated in your Data Processing Agreement.
Industry Compliance Standards
Independently verified certifications and compliance frameworks
ISO 27001:2022
ISO 27001:2022 certified (certificate 513272026). The Annex A controls applicable to our certified scope are recorded in our Statement of Applicability.
GDPR
European General Data Protection Regulation
Your Data Never Touches Anyone Else's
Every client on MyCustomsInfo® runs in a completely isolated environment. This is an architectural fact, not a configuration option, not a contractual promise.
Individual Instance Per Client
Every client is provisioned as a completely separate infrastructure instance from day one: dedicated AWS S3 prefix, dedicated PostgreSQL schema with Row Level Security, dedicated document storage namespace, dedicated analytics data catalogue.
Zero Blast Radius
A security incident affecting one client cannot expose any other client's data through any failure mode. Your data and another client's data have never been in the same environment.
Your Own Encryption Key
Every client's data is encrypted with a dedicated AWS Customer Managed Key. Only your instance can decrypt your data. Not shared. Not rotated across clients.
Configurable Hosting Region
We host across multiple regions. The region holding your data is selected to meet your own requirements and the data governance rules that apply in your country or region.
How this differs from standard SaaS security: Most cloud platforms protect client data through access controls within a shared environment. MyCustomsInfo® separates each client's data at the storage layer. There is no shared environment to breach.
Security Through Isolation: Threat Scenario Analysis
Compartmentalised architecture acts as a containment vessel. See how our design limits the impact of real-world attack scenarios.
| Security Event | Traditional Multi-Tenant Impact | MyCustomsInfo® Impact |
|---|---|---|
| SQL Injection Vulnerability | Entire customer database exposed | Single client database affected |
| Authentication Bypass | Access to all client data | Access to one client environment |
| Ransomware Attack | Platform-wide encryption | One client environment encrypted |
| Insider Threat | Rogue admin accesses all clients | Access limited to assigned clients |
Entire customer database exposed
Single client database affected
Access to all client data
Access to one client environment
Platform-wide encryption
One client environment encrypted
Rogue admin accesses all clients
Access limited to assigned clients
Frameworks our architecture is designed to support
MyCustomsInfo® holds ISO/IEC 27001:2022 certification. The frameworks listed here describe controls the platform architecture is designed to support. They are not certifications held by MyCustomsInfo®.
Secure Infrastructure & Operations
Our platform is built on enterprise-grade infrastructure with multiple layers of protection and 24/7 monitoring.
Secure Data Centers
Multi-region data centers with physical security and redundancy
24/7 Monitoring
Continuous security monitoring and threat detection systems
Vulnerability Remediation
Vulnerability remediation runs to defined timescales: critical within 24 hours, high within 7 days, medium within 30 days.
Your Data Protection Rights
We take data protection seriously and provide you with full control over your information according to global privacy regulations.
Security Guarantees
Security Questions?
Our security team is available to address any concerns about data protection