MyCustomsInfo® - Customs Compliance Platform
MyCustomsInfo®
Trusted-trader compliance

AEO audit software for continuous compliance monitoring

Maintain your Authorised Economic Operator status with continuous declaration auditing, self-assessment documentation and reassessment-ready evidence. UK AEO, EU AEO and US C-TPAT supported.

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The AEO compliance challenge

Achieving AEO status is the beginning, not the end. HMRC, EU customs administrations and CBP expect AEO holders to demonstrate continuous compliance through regular self-assessments, error monitoring and proactive correction. The 2025 increase in HMRC customs officers means reassessment frequency is rising. Companies that cannot produce evidence of ongoing compliance monitoring risk suspension.

Most importers manage AEO compliance manually: spreadsheets, periodic spot checks, annual self-assessments prepared under time pressure. This approach creates gaps. Errors accumulate between reviews. Correction turnaround times are not tracked. When the reassessment audit arrives, the evidence trail is incomplete.

AEO audit software automates the continuous monitoring obligation. Every declaration is audited as it arrives. Error rates are tracked over time. Corrections are documented from identification through resolution. Self-assessment evidence is generated continuously, not retrospectively. When HMRC or CBP schedules a reassessment, the evidence pack is already assembled.

AEO compliance dimensions

Six dimensions of AEO compliance monitoring, mapped to HMRC, EU and CBP reassessment criteria.

Declaration accuracy monitoring

Every CDS, AES and ACE entry audited against source documents. Error rates tracked over time to demonstrate continuous improvement to customs authorities during reassessment.

Self-assessment support

Pre-formatted compliance reports aligned to AEO self-assessment questionnaires. Evidence automatically mapped to each criterion: customs compliance, record-keeping, financial solvency, security.

Correction tracking

Every error identified, corrected and documented with turnaround time metrics. Customs authorities expect timely correction. The platform tracks each correction from identification through broker filing to authority acceptance.

Trend analysis and KPIs

Compliance dashboards showing error rates by classification, valuation, origin and regime over time. KPI trends provide the evidence of process improvement that reassessment auditors review.

Reassessment preparation

When a reassessment audit is scheduled, the platform generates a comprehensive evidence pack covering the review period. Declaration accuracy, correction history, self-assessment records and process improvements presented in audit-ready format.

Multi-regime consolidation

For companies holding AEO status in multiple jurisdictions, the platform consolidates compliance data across UK, EU, US and other regimes into a single view. Mutual recognition obligations are tracked cross-border.

Trusted-trader programmes supported

ProgrammeAuthorityKey benefitReassessment
UK AEO-CHMRCCustoms simplifications, reduced guarantees, self-assessmentEvery 3 years
UK AEO-SHMRCSecurity and safety simplifications, advance cargo information waiversEvery 3 years
EU AEO-C/S/FNational customsSimplified procedures, fewer inspections, mutual recognitionPeriodic (varies by member state)
US C-TPATCBPReduced inspections, priority processing, FAST lane accessRevalidation every 4–5 years
Ireland AEORevenueCustoms simplifications aligned with EU AEO programmePeriodic

How AEO audit integrates with your compliance programme

1

Baseline compliance audit

We audit your full declaration history for the lookback period required by your AEO programme. This establishes the baseline error rate and identifies any corrections needed before the next reassessment.

2

Continuous monitoring

New declarations are audited as they arrive. The platform tracks error rates, correction turnaround times and compliance trends continuously. No manual intervention required between reviews.

3

Self-assessment evidence

Compliance reports are generated in formats aligned to HMRC, EU and CBP self-assessment questionnaires. Evidence is mapped to specific criteria: customs compliance, record-keeping, financial solvency, security standards.

4

Reassessment preparation

When a reassessment is scheduled, the platform generates a comprehensive evidence pack. Declaration accuracy rates, correction history, trend analysis and self-assessment documentation are assembled automatically.

Our role in your AEO compliance

We do

  • Audit every declaration continuously against source documents
  • Track error rates and correction turnaround times
  • Generate self-assessment evidence mapped to AEO criteria
  • Prepare reassessment-ready evidence packs
  • Prepare correction data packs for your broker
  • Operate in per-tenant isolated environments

We never

  • File, submit or amend customs declarations
  • Act as your AEO application agent
  • Represent you before customs authorities
  • Provide binding tariff classification rulings
  • Co-mingle your data with other clients

MyCustomsInfo® is an independent compliance auditor. We provide the evidence and analysis. Your licensed customs broker or AEO consultant handles filings and authority interactions.

Related compliance topics

Declaration audit software

AI-powered customs declaration audit across UK, EU and US regimes

Customs broker audit

Independent audit of your broker's filing accuracy

Post-clearance audit support

Prepare for HMRC, Revenue or CBP audits proactively

Trust and security

Per-tenant isolation, ISO 27001/28000, GDPR compliance

IEEPA tariff audit

US tariff exposure tracking and protest window management

Duty recovery service

Recover overpaid duty via RGR, drawback and PSC

EU UCC Reform tracker

AEO continuous monitoring obligations under the reformed Union Customs Code

Frequently asked questions about AEO audit software

What is AEO status and why does it matter?+
Authorised Economic Operator (AEO) is a trusted-trader certification issued by customs authorities worldwide. In the UK, HMRC grants AEO-C (Customs Simplifications) and AEO-S (Security and Safety). In the EU, the programme operates under the Union Customs Code. In the US, the equivalent is C-TPAT (Customs-Trade Partnership Against Terrorism). AEO holders benefit from fewer physical inspections, priority processing, simplified declaration procedures and mutual recognition with partner countries. Maintaining the status requires continuous compliance monitoring and periodic reassessment.
What compliance obligations do AEO holders have?+
AEO holders must demonstrate continuous compliance across customs regulations, record-keeping, financial solvency, security and safety standards, and practical standards of competence. HMRC expects AEO holders to conduct regular self-assessments, maintain accurate customs records, report material changes in business structure and cooperate fully with reassessment audits. Failure to meet these ongoing obligations can result in suspension or revocation of AEO status.
How does MyCustomsInfo® support AEO compliance?+
MyCustomsInfo® provides continuous post-clearance auditing of all customs declarations, producing the evidence trail that AEO reassessment audits require. The platform identifies classification errors, valuation discrepancies and origin misstatements across your full declaration history. Each finding is documented with the original declaration, the source evidence, the error type and the correction status. This audit trail demonstrates the "appropriate record of customs compliance" that HMRC and EU customs require under AEO criteria.
What is an AEO reassessment audit?+
A reassessment audit is a periodic review conducted by the customs authority to verify that an AEO holder continues to meet the programme criteria. HMRC typically conducts reassessments every three years, though they may occur more frequently if triggered by compliance concerns. The audit reviews declaration accuracy, record-keeping practices, error rates, correction history and any changes in business structure. Having a continuous audit trail from MyCustomsInfo® significantly reduces preparation time and demonstrates proactive compliance.
Can the platform help with AEO application as well as ongoing compliance?+
Yes. For businesses applying for AEO status, MyCustomsInfo® provides a pre-application compliance audit covering the full lookback period required by the customs authority. This identifies and corrects any historical errors before the application is submitted, improving approval rates. For existing AEO holders, the platform provides continuous monitoring that satisfies the ongoing compliance requirement.
How does AEO audit differ from standard declaration audit?+
Standard declaration audit focuses on identifying errors and recovering overpaid duty. AEO audit includes all of this plus additional compliance dimensions: error-rate tracking over time, correction turnaround metrics, self-assessment documentation, process improvement evidence, and trend analysis that customs authorities review during reassessment. The platform produces AEO-specific compliance reports that map directly to the reassessment criteria.
Is the US C-TPAT programme supported?+
Yes. MyCustomsInfo® supports C-TPAT compliance monitoring through ACE data auditing. The platform tracks entry accuracy rates, identifies systematic classification or valuation issues, and generates compliance documentation for CBP's C-TPAT validation and revalidation process. The same six-source audit methodology applies: declarations reconciled against invoices, packing lists, certificates, broker worksheets and duty payments.
What happens to my AEO status if errors are found?+
Finding and correcting errors proactively is exactly what customs authorities expect from AEO holders. The AEO criteria do not require zero errors. They require that errors are identified, corrected promptly and that processes are in place to prevent recurrence. MyCustomsInfo® identifies errors, prepares correction data packs, tracks correction status and documents the process improvement. This evidence of continuous improvement strengthens your AEO position during reassessment.

Strengthen your AEO compliance

Whether you are preparing for AEO application, maintaining existing status or facing an upcoming reassessment, we will tailor a compliance programme to your needs. Mutual NDA and Data Processing Agreement from day one.

Book a compliance review+44 151 808 0103
Per-tenant data isolationMutual NDA from day oneAEO reassessment-ready

US Regulatory Notice. MyCustomsInfo® is an independent compliance auditor. It does not conduct customs business as defined under 19 U.S.C. §1641. The specific tariff classification to be applied to any entry of merchandise is to be determined by a licensed Customhouse broker. MyCustomsInfo® output does not constitute entry preparation, classification advice, or customs broker services. Preparation and filing of Post-Entry Amendments, Post-Summary Corrections, protests, and drawback claims must be performed by a licensed customs broker. US broker records are held in US AWS regions in compliance with 19 C.F.R. §111.23. Primary authority: CBP HQ H272798 (January 2017). Supporting authority: CBP HQ H350722 (January 2026).