MyCustomsInfo® - Customs Compliance Platform
MyCustomsInfo®

Independent platform, chartered endorsement

Selected by the Chartered Institute of Export & International Trade

The Chartered Institute of Export & International Trade selected MyCustomsInfo® as the independent customs audit and duty recovery platform behind its advisory services. CIET is the UK professional body for international trade. Its advisers use MyCustomsInfo® to give importers independent oversight of their declarations, to identify overpaid and underpaid duty and to prepare the documentation to recover it.

At Multimodal 2026, the UK’s largest freight and logistics exhibition, the Chartered Institute of Export & International Trade hosted MyCustomsInfo® on the CIET stand, where the team demonstrated the platform to importers and freight professionals.

Dominic McGough and Mary McGough of MyCustomsInfo® on the Chartered Institute of Export & International Trade stand at Multimodal 2026.
Dominic McGough, Founder, and Mary McGough demonstrating MyCustomsInfo® on the CIET stand at Multimodal 2026.
Chartered Institute of Export & International Trade

An independent platform, not an in-house tool

MyCustomsInfo® is built and operated by CustomsPlus®. The Chartered Institute of Export & International Trade selected it to support its advisory services. Importers work with a specialist independent platform backed by a chartered body, ISO 27001:2022 certification and independent penetration testing.

How MyCustomsInfo® supports CIET advisory services

CIET advisers use the platform across their advisory work:

CIET advisory serviceCustoms and Trade Compliance Health Check
MyCustomsInfo® capabilityPost-clearance audit across CDS, AES, ACE, CARM and single-window regimes
CIET advisory serviceDuty Optimisation and Risk Reduction Review
MyCustomsInfo® capabilityOverpaid and underpaid duty identification, with C285, Post-Summary Correction and Returned Goods Relief documentation
CIET advisory serviceCustoms Audit Preparation and Post-audit Mitigation
MyCustomsInfo® capabilityAudit-ready evidence packs
CIET advisory serviceOngoing Retained Advisory, Your Trade Partner
MyCustomsInfo® capabilityContinuous monitoring dashboard between adviser touchpoints
CIET advisory serviceCustoms Declarations Software Support
MyCustomsInfo® capabilityBroker and agent declaration accuracy scorecards

What the platform does

Post-clearance audit across CDS, AES, ACE, CARM and single-window regimes
Overpaid and underpaid duty identification, with C285, Post-Summary Correction and Returned Goods Relief documentation
Broker and agent performance scorecards
CBAM embedded carbon tracking and certificate surrender preparation
IEEPA and Section 232 tariff exposure auditing
AEO compliance support and audit-ready evidence packs
Up to three years of historical data analysis and 84 months of secure document storage

MyCustomsInfo® audits declarations and prepares recovery documentation. Declarations continue to be filed by the importer’s own customs agent.

Work with the platform CIET selected

Book a compliance reviewSee how CIET advisory services work

US Regulatory Notice. MyCustomsInfo® is an independent compliance auditor. It does not conduct customs business as defined under 19 U.S.C. §1641. The specific tariff classification to be applied to any entry of merchandise is to be determined by a licensed Customhouse broker. MyCustomsInfo® output does not constitute entry preparation, classification advice, or customs broker services. Preparation and filing of Post-Entry Amendments, Post-Summary Corrections, protests, and drawback claims must be performed by a licensed customs broker. US broker records are held in US AWS regions in compliance with 19 C.F.R. §111.23. Primary authority: CBP HQ H272798 (January 2017). Supporting authority: CBP HQ H350722 (January 2026).