We are not a customs broker.
We do not file your entries.
MyCustomsInfo® is a technology platform. All US customs business is conducted by our licensed broker partner. This page sets out our compliance position under CBP Headquarters Ruling HQ H350722.
Our compliance position
MyCustomsInfo® does not conduct customs business as defined under 19 U.S.C. § 1641. We are a trade compliance intelligence platform. All customs business — including entry preparation, classification decisions, and CBP filings — is conducted exclusively by our licensed US customs broker partner.
This ruling confirmed that a technology platform providing customs compliance tools — including tariff look-up, duty estimation, and document storage — does not constitute customs business where the platform does not make entry-specific decisions, does not file entries, and does not exercise discretion or judgement reserved to licensed customs brokers.
MyCustomsInfo® is incorporated in the United Kingdom. We are not licensed as a US customs broker and do not hold or purport to hold a CBP broker licence. We operate within the explicit safe harbour for technology platforms providing compliance intelligence tools.
What MyCustomsInfo® does and does not do
Each activity below maps directly to the categories assessed in HQ H350722.
| Activity | Status | Regulatory basis |
|---|---|---|
| General tariff reference and duty calculation tools | We do this | HQ H350722 confirms that providing general tariff and duty information does not constitute customs business under 19 U.S.C. § 1641(a)(2). We provide reference tools — not entry-specific classification decisions. |
| AI-assisted classification suggestions with disclaimers | We do this | Per HQ H272798, classification suggestions are permissible where the platform disclaims authority as a licensed broker and the output is clearly labelled as a reference tool. All MCI classification outputs carry a full-screen disclaimer. |
| Secure document storage and display for importers | We do this | HQ H350722 distinguishes between storage/display of documents (permissible) and preparation/submission of entry documents (customs business). MCI stores and displays — we do not prepare or transmit. |
| Connectivity between importers and licensed brokers | We do this | Providing a platform through which importers connect with licensed brokers is explicitly not customs business. The broker — not MCI — exercises all professional judgement and files all entries. |
| Post-clearance analysis and compliance reporting | We do this | Analysing historical data and generating compliance reports is a technology service. MCI does not amend or refile entries; any remedial action is taken by the broker on instruction from the importer. |
| Making entry-specific classification decisions | Not provided | Determining the correct HTS classification for a specific entry is customs business. MCI provides reference suggestions only. The licensed broker makes the binding classification decision. |
| Completing, certifying, or submitting CBP Form 5106 | Not provided | HQ H350722 confirms that completing and submitting Form 5106 on behalf of an importer constitutes customs business. We do not do this under any circumstances. |
| Preparing, certifying, or transmitting entry documents to CBP | Not provided | All entry preparation, certification, and CBP filing is conducted exclusively by our licensed US customs broker partner. MCI provides the platform infrastructure; the broker conducts the customs business. |
| Acting as intermediary in Power of Attorney execution | Not provided | Under 19 C.F.R. § 111.36(c)(3), the broker must execute the POA directly with the importer of record. MCI is not party to this and does not route POA documents between broker and importer. |
| Providing binding duty calculations for specific shipments | Not provided | MCI's duty tools provide estimates based on published tariff schedules. Binding duty calculations for specific entries are conducted by the licensed broker as part of the entry process. |
Our licensed broker partnership
All US customs business is conducted by our licensed broker partner, not by MyCustomsInfo®.
- Holds an active CBP customs broker licence under 19 U.S.C. § 1641
- Makes all entry-specific classification and valuation decisions
- Prepares, certifies, and transmits all entry documentation to CBP
- Executes Power of Attorney directly with the importer of record
- Maintains all required records under 19 C.F.R. § 111.23
- Manages all confidentiality obligations under 19 C.F.R. § 111.24
- Does not share client records through the MCI platform without the importer's written authorisation
- Secure, US-based platform infrastructure for importers to access compliance tools
- General tariff reference and duty intelligence tools
- Connectivity between importers and their licensed broker
- Document storage and display for importers' own records
- Trade compliance intelligence across UK, EU, and US regimes
- No participation in entry decisions, POA execution, or CBP filings
AI classification tool
Our classification reference tool operates as a general compliance resource, not an entry preparation tool.
"This classification suggestion is generated by an AI model and is provided for general reference only. It does not constitute a binding classification decision. MyCustomsInfo® is not a licensed US customs broker. The final classification for any entry must be determined by a licensed customs broker."
This disclaimer is displayed prominently within the tool interface and within each output. CBP's "meaningfully implemented" standard in HQ H272798 requires the disclaimer to be part of the product experience, not limited to terms and conditions.
US-based infrastructure
All Stream A (US market) data processing and storage runs on AWS infrastructure in the United States. No US importer data is processed outside the US customs territory.
Why this matters to you
Certification
I confirm that the information set out on this page and in document MCI-LEGAL-001 is accurate to the best of my knowledge as at the date of issue. MyCustomsInfo® is committed to maintaining compliance with applicable CBP regulations and will review this statement upon any material change in CBP ruling, policy, or platform capability.
This statement has been prepared with reference to CBP Headquarters Ruling HQ H350722 (16 January 2026) and the CBP rulings cited therein. It is not a substitute for formal legal advice. MyCustomsInfo® recommends that licensed broker partners and enterprise clients take independent legal advice on their own compliance obligations.