We are not a customs broker.
We do not file your entries.
MyCustomsInfo® is a technology platform. All US customs business is conducted by our licensed broker partner. This page sets out our US compliance position.
Our compliance position
MyCustomsInfo® does not conduct customs business as defined under 19 U.S.C. § 1641. We are a trade compliance intelligence platform. All customs business, including entry preparation, classification decisions, and CBP filings, is conducted exclusively by our licensed US customs broker partner.
MyCustomsInfo® does not prepare, file, submit or amend entries. It does not determine, derive or suggest an HTSUS classification for any merchandise. It does not submit or certify CBP Form 5106. It provides tariff look-up, duty estimation and document storage — reference tools, not entry-specific decisions.
MyCustomsInfo® is a platform operated by CustomsPlus Limited, registered in England and Wales, company number 12327750. We are not licensed as a US customs broker and do not hold or purport to hold a CBP broker licence. We provide compliance intelligence tools and do not conduct customs business as defined at 19 U.S.C. §1641 and 19 CFR Part 111.
What MyCustomsInfo® does and does not do
Each activity below reflects our operating boundary as an independent compliance auditor.
| Activity | Status | Regulatory basis |
|---|---|---|
| General tariff reference and duty calculation tools | We do this | Providing general tariff and duty information is not customs business as defined at 19 U.S.C. § 1641(a)(2). We provide reference tools, not entry-specific classification decisions. |
| Post-clearance classification audit | We do this | We compare the commodity code declared against the goods described in the supporting documents and flag where the two do not agree. This is an audit of the classification that was submitted, not a classification decision. |
| Secure document storage and display for importers | We do this | We store and display documents. We do not prepare or transmit entry documents, which is customs business. |
| Connectivity between importers and licensed brokers | We do this | Providing a platform through which importers connect with licensed brokers is explicitly not customs business. The broker, not MCI, exercises all professional judgement and files all entries. |
| Post-clearance analysis and compliance reporting | We do this | Analysing historical data and generating compliance reports is a technology service. MCI does not amend or refile entries; any remedial action is taken by the broker on instruction from the importer. |
| Making entry-specific classification decisions | Not provided | Determining the correct HTS classification for a specific entry is customs business. MCI does not determine or confirm the correct commodity code for any entry. The licensed broker or customs adviser makes the binding classification decision. |
| Completing, certifying, or submitting CBP Form 5106 | Not provided | Completing, certifying or submitting CBP Form 5106 on behalf of an importer is customs business. We do not do this under any circumstances. |
| Preparing, certifying, or transmitting entry documents to CBP | Not provided | All entry preparation, certification, and CBP filing is conducted exclusively by our licensed US customs broker partner. MCI provides the platform infrastructure; the broker conducts the customs business. |
| Acting as intermediary in Power of Attorney execution | Not provided | Under 19 C.F.R. § 111.36(c)(3), the broker must execute the POA directly with the importer of record. MCI is not party to this and does not route POA documents between broker and importer. |
| Providing binding duty calculations for specific shipments | Not provided | MCI's duty tools provide estimates based on published tariff schedules. Binding duty calculations for specific entries are conducted by the licensed broker as part of the entry process. |
Our licensed broker partnership
All US customs business is conducted by our licensed broker partner, not by MyCustomsInfo®.
- Holds an active CBP customs broker licence under 19 U.S.C. § 1641
- Makes all entry-specific classification and valuation decisions
- Prepares, certifies, and transmits all entry documentation to CBP
- Executes Power of Attorney directly with the importer of record
- Maintains all required records under 19 C.F.R. § 111.23
- Manages all confidentiality obligations under 19 C.F.R. § 111.24
- Does not share client records through the MCI platform without the importer's written authorisation
- Secure, US-based platform infrastructure for importers to access compliance tools
- General tariff reference and duty intelligence tools
- Connectivity between importers and their licensed broker
- Document storage and display for importers' own records
- Trade compliance intelligence across UK, EU, and US regimes
- No participation in entry decisions, POA execution, or CBP filings
What the platform does
MyCustomsInfo® audits the classification that was submitted. It compares the commodity code declared against the goods described in the supporting documents and flags where the two do not agree.
MyCustomsInfo® does not determine or confirm the correct commodity code for any entry. Where a finding concerns classification, what you receive is that the declared code appears inconsistent with the documents behind it. It is not a statement of what the code should be.
Our specialists use reference tools, including automated ones, to form a view on whether a declared code is consistent with the goods. What reaches you is an audit finding. We do not issue a classification decision and we do not tell you which code to use.
Classification is a separate specialist discipline. It is not part of the audit and MyCustomsInfo® does not sell it. Where a finding indicates that a classification decision is needed, we tell you that. The decision is taken by your customs adviser, your broker or the customs authority through a binding ruling.
MyCustomsInfo® does not prepare, file or amend declarations. CustomsPlus®, the parent company, provides separate software and consultancy services, including tools used by brokers and importers to produce declarations. Those are different products with different terms. MyCustomsInfo® audits what was filed, whoever produced it.
What that looks like in practice
Two examples of findings we raise.
The commodity code declared carries one duty rate. A different rate was applied. One of the two is wrong. We show you both, with the entry and the evidence, so you can establish which.
The goods description on the declaration does not match the official description of the code that was used. The declaration disagrees with itself.
Neither finding requires us to decide what the correct code is. Both are inconsistencies inside your own declaration and the published tariff. That is the difference between auditing a classification and making one.
US-based infrastructure
All Stream A (US market) data processing and storage runs on AWS infrastructure in the United States. No US importer data is processed outside the US customs territory.
Why this matters to you
Certification
I confirm that the information set out on this page and in document MCI-LEGAL-001 is accurate to the best of my knowledge as at the date of issue. MyCustomsInfo® is committed to maintaining compliance with applicable CBP regulations and will review this statement upon any material change in CBP ruling, policy, or platform capability.
This statement sets out our US compliance position. It is not a substitute for formal legal advice. MyCustomsInfo® recommends that licensed broker partners and enterprise clients take independent legal advice on their own compliance obligations.