AI-Powered Customs Intelligence. Licensed Broker Oversight. Zero Compromise on Security.
MyCustomsInfo® combines the speed of artificial intelligence with the judgement of licensed customs professionals — delivered on infrastructure where your data never touches another tenant's environment.
Request a Platform WalkthroughPiers AI Engine — Intelligence With Accountability
Most AI tools in trade compliance operate as black boxes — generating classifications and recommendations with no human verification before they reach your compliance team. Piers is different.
Automated Analysis
Piers ingests your customs declarations, commercial invoices, packing lists, certificates of origin, and freight documents. It cross-references commodity codes, procedure codes, customs values, and preference claims against current regulatory requirements across all supported jurisdictions.
Anomaly Detection
The engine identifies discrepancies, overpayments, misclassifications, and compliance gaps — flagging each finding with a confidence score and regulatory reference. Customs authority data indicates that 12–18% of declarations contain classifiable errors. Piers finds them systematically.
Licensed Broker Review
Every finding is reviewed by a qualified customs professional before it reaches you. In the US, this means review by professionals licensed under 19 USC §1641. In the UK and EU, by practitioners with equivalent regulatory standing. You receive actionable findings, not raw AI output.
Continuous Learning
Piers improves with every declaration it processes. Classification patterns, common error types, and jurisdiction-specific nuances are fed back into the engine — making it more accurate over time while maintaining the human oversight that regulators and auditors expect.
Why this matters: Customs authorities do not accept “the AI told us to” as a defence in an audit. By combining AI speed with licensed professional review, MyCustomsInfo® gives you the efficiency of automation with the accountability that regulators require.
Multi-Jurisdictional Coverage
Trade does not respect borders, and neither does MyCustomsInfo®. A single platform covers your compliance obligations across the world's major customs regimes.
United Kingdom
CDS (Customs Declaration Service)
- Full CDS declaration audit and error detection
- Commodity code validation against UK Trade Tariff
- C285 amendment preparation for duty recovery
- UKCA/CE marking compliance checks
- AEO (Authorised Economic Operator) audit trail support
- Post-Brexit preference and rules of origin verification
European Union
UCC (Union Customs Code)
- Declaration audit across all EU member state customs systems
- CBAM (Carbon Border Adjustment Mechanism) tracking and quarterly reporting
- Binding Tariff Information (BTI) monitoring
- Preferential origin and FTA qualification
- EORI validation and cross-border compliance
- Intrastat and customs value verification
United States
ACE (Automated Commercial Environment)
- IEEPA tariff recovery tracking and CAPE Declaration preparation
- Section 232, Section 301, and AD/CVD monitoring
- HTS classification audit with licensed broker review
- ACE portal integration for entry tracking and liquidation monitoring
- De minimis compliance (post-February 2026 elimination)
- Foreign Trade Zone (FTZ) analysis
Asia-Pacific
Regional Systems
- Country-specific tariff schedule validation
- Free Trade Agreement utilisation analysis
- Rules of origin documentation
- Regional compliance monitoring
- Export control and sanctions screening
Enterprise Security
Security Architecture — Zero Blast Radius
Your customs data includes commercial invoices, supplier relationships, pricing structures, trade routes, and classification strategies. We protect it accordingly.
Dedicated AWS Infrastructure
Every MyCustomsInfo® tenant operates on dedicated AWS infrastructure. Your data is not stored in a shared database, a multi-tenant cluster, or a common data lake.
Zero Blast Radius Architecture
If another tenant’s environment were compromised, your data would be completely unaffected. There is no shared infrastructure, no shared credentials, and no shared attack surface.
Encryption at Every Layer
TLS 1.3 in transit, AES-256 at rest with tenant-specific keys, and data decrypted only within your isolated compute environment.
Data Sovereignty
Choose where your data resides. Configurable hosting regions to meet GDPR, corporate policy, or sector-specific regulation requirements.
AWS Certificate of Destruction
When your engagement ends, we provide verifiable proof that your data has been permanently and irrecoverably removed from our infrastructure.
No Free Trial — By Design
Onboarding requires a Data Processing Agreement (DPA) before any data enters our systems. Every tenant is vetted, every environment is provisioned with full isolation.
Duty Recovery Workflows
Duty recovery is not a side feature — it is a core capability. Recent engagements include £2.5M recovered for a FTSE 250 manufacturer and a £4.4M assessment reduction in the food & fisheries sector, with a 14-day turnaround from data submission to actionable findings.
Data Ingestion
Upload your customs declarations and supporting documents. MyCustomsInfo® accepts multiple formats and channels — manual upload, SFTP automation, or multi-channel ingest. Our Intelligent Document Processing (IDP) layer extracts structured data from unstructured documents automatically.
Automated Audit
Piers cross-references every declaration line against current tariff schedules, commodity code databases, applicable preference agreements, customs valuation rules, active tariff programmes (IEEPA, Section 232, Section 301, CBAM), and historical classification patterns.
Finding Generation
Each identified discrepancy is documented with the specific error or overpayment, the regulatory basis for the finding, the estimated recovery value, and the recommended remediation path (C285 amendment, CAPE Declaration, voluntary disclosure, or protest).
Licensed Review
Findings are reviewed by qualified customs professionals before delivery. In the US, by professionals licensed under 19 USC §1641. In the UK and EU, by practitioners with equivalent regulatory standing.
Recovery Execution
MyCustomsInfo® prepares the data packages required for recovery — whether that is a C285 amendment in the UK, a CAPE Declaration in the US, or equivalent filings in other jurisdictions. We track each claim through to resolution.
Ongoing Monitoring
Your compliance position is updated monthly, reflecting regulatory changes, new tariff developments, and emerging recovery opportunities. This is not a one-time audit — it is continuous compliance intelligence.
CBAM Tracking and Compliance
The EU Carbon Border Adjustment Mechanism is now in its definitive, financially binding phase (since 1 January 2026). If you import cement, iron, steel, aluminium, fertilisers, electricity, or hydrogen products into the EU, CBAM compliance is no longer optional.
Embedded Carbon Tracking
Monitor embedded carbon content across your CBAM-covered imports, using EU-method calculations
Quarterly Reporting
Automated preparation of quarterly CBAM reports, ensuring your certificate holdings cover at least 50% of required certificates each quarter
Deadline Management
Proactive alerts for Authorised CBAM Declarant application deadlines, quarterly reporting windows, and the annual declaration (first due 30 September 2027)
Supplier Data Coordination
Tools to manage emissions data collection from your supply chain, with support for both actual emissions and default values
Certificate Cost Forecasting
Model your CBAM certificate costs based on EU ETS allowance price trends
Scope Expansion Monitoring
Track the planned extension to 180+ additional aluminium and steel downstream products (implementation beginning 1 January 2028)
Penalties for non-compliance: EUR 10–50 per tonne of unreported embedded emissions, with escalating penalties for prolonged failures. The 50-tonne annual threshold exemption may not apply to your import volumes. Verify your obligations now.
Compliance Monitoring and Audit Defence
Continuous Compliance Monitoring
- Monthly compliance position updates reflecting regulatory changes across all supported jurisdictions
- Regulatory change alerts for tariff schedule updates, new trade agreements, sanctions changes, and emerging obligations
- Classification drift detection — identifies when your established commodity codes are affected by tariff reclassifications
- Preference utilisation analysis — ensures you claim every FTA preference you are entitled to
Audit Defence Documentation
- Complete audit trails for every declaration analysed, every finding generated, and every recovery filed
- Regulatory reference linking — each finding tied to the specific statute or ruling that supports it
- Evidence packaging — structured evidence packs ready for customs authority submission
- AEO compliance support and historical record retention (3–7 years depending on jurisdiction)
Integration and Data Capabilities
Data Ingestion
- Manual upload \u2014 drag-and-drop interface
- SFTP automation \u2014 scheduled encrypted transfers
- Multi-channel ingest from multiple brokers and systems
- Intelligent Document Processing (IDP)
Reporting & Analytics
- Real-time compliance status dashboards
- Custom jurisdiction-specific reports
- Export in standard formats for ERP/BI integration
- Scheduled automated report distribution
User Management
- Role-based access control by jurisdiction and sensitivity
- Multi-user support (3 to unlimited by tier)
- Complete audit trail of all user actions
Platform Tiers at a Glance
MyCustomsInfo® scales from focused UK/EU compliance to global enterprise operations. All tiers include per-tenant AWS isolation, Zero Blast Radius architecture, and licensed broker oversight.
Why MyCustomsInfo® vs. Alternatives
vs. Generic Trade Compliance Platforms
Most global trade management platforms focus on declaration filing and denied party screening. MyCustomsInfo® focuses on what happens after the declaration — auditing for errors, recovering overpayments, and maintaining continuous compliance. We complement your existing GTM stack rather than competing with it.
vs. Spreadsheet-Based Audits
Manual audits using spreadsheets are slow, error-prone, and impossible to scale. They create no audit trail and provide no ongoing monitoring. MyCustomsInfo® replaces manual processes with automated, continuous analysis — delivering findings in 14 days, not 14 weeks.
vs. Broker-Provided Audit Tools
Your customs broker files your declarations. Asking them to audit their own work creates an inherent conflict of interest. MyCustomsInfo® operates as an independent auditor — we have no financial interest in the outcome of any declaration, only in the accuracy of our analysis.
vs. AI-Only Solutions
AI without human oversight is a compliance risk, not a compliance solution. Customs authorities expect human accountability. MyCustomsInfo® delivers AI speed with licensed professional review — the combination that satisfies both operational efficiency and regulatory expectations.
See the Platform in Action
Request a walkthrough tailored to your import profile, jurisdictions, and compliance priorities.
Request a WalkthroughPlatform Disclaimer: MyCustomsInfo® is customs audit software. It does not replace your customs broker, freight forwarder, or legal counsel. All findings and recommendations should be reviewed in the context of your specific trade programme. Platform capabilities vary by subscription tier — see /pricing for full details.