# MyCustomsInfo®

> MyCustomsInfo® is a customs compliance and duty recovery platform that helps importers, exporters and their advisers audit customs declarations, recover overpaid duties, and maintain ongoing trade compliance. Headquartered in Chester, UK, the platform serves businesses trading into the UK, EU and United States.

<!-- Last updated: 4 July 2026 -->

MyCustomsInfo® analyses customs declaration data (CDS, CHIEF, ACE) to identify classification errors, valuation discrepancies and duty recovery opportunities. The platform supports IEEPA tariff compliance for US importers, CBAM carbon border reporting for EU traders, and post-clearance audit preparation for HMRC and CBP enquiries.

## Core Services

- [Customs Compliance Audits](https://mycustomsinfo.com/services/audits): Automated and expert-reviewed audits of import/export declarations to identify errors, overpayments and compliance exposure.
- [HS Code Classification](https://mycustomsinfo.com/services/classification): Tariff classification review and correction service covering UK, EU and US harmonised system codes.
- [CBAM Reporting](https://mycustomsinfo.com/services/cbam-reporting): Carbon Border Adjustment Mechanism compliance reporting for EU importers of iron, steel, aluminium, cement, fertilisers, electricity and hydrogen.
- [Duty Recovery](https://mycustomsinfo.com/duty-refunds): Identification and recovery of overpaid customs duties including IEEPA tariff refunds via CAPE declarations.
- [IEEPA Tariff Compliance](https://mycustomsinfo.com/ieepa-tariff-compliance): US-focused service helping importers navigate International Emergency Economic Powers Act tariffs, including exposure analysis and CAPE filing readiness.
- [Duty Calculator](https://mycustomsinfo.com/duty-calculator): Interactive tool for estimating customs duty and VAT on imports.

## Key Resources

- [Blog / Insights](https://mycustomsinfo.com/blog): Articles on customs compliance, duty recovery, IEEPA tariffs, CBAM regulations and trade best practices. Written by Dominic McGough.
- [Incoterms® 2020 Practical Guide](https://mycustomsinfo.com/resources/incoterms): Complete reference for all 11 Incoterms® 2020 rules with customs compliance notes, responsibility tables and downloadable ICC charts.
- [ICC Incoterms® 2020 Chart (PDF)](https://mycustomsinfo.com/ICC_Incoterms_2020_Chart.pdf): One-page visual reference for cost, risk and obligation transfer points.
- [ICC Incoterms® 2020 Checklist & Flowcharts (PDF)](https://mycustomsinfo.com/ICC_Incoterms_2020_Checklist_Flowcharts.pdf): 15-page decision-making guide for choosing the right Incoterm.
- [CBP CAPE Declarations Guide (PDF)](https://mycustomsinfo.com/CBP_CAPE_Declarations_ACE_Portal_Guide_2026-04.pdf): Official CBP quick reference guide for creating and uploading CAPE declarations in the ACE Portal.
- [CBAM Readiness Checklist](https://mycustomsinfo.com/cbam-checklist): Interactive checklist for assessing CBAM compliance readiness.
- [Compliance Diagnostic Tool](https://mycustomsinfo.com/diagnostic): Self-assessment tool that scores customs compliance maturity across ten dimensions.
- [Resources Hub](https://mycustomsinfo.com/resources): Guides, panel replays, downloadable publications and compliance tools.

## Company Information

- [About MyCustomsInfo®](https://mycustomsinfo.com/about): Company background, mission and team information.
- [Pricing](https://mycustomsinfo.com/pricing): Service tiers and pricing structure.
- [Contact](https://mycustomsinfo.com/contact): UK phone +44 151 808 0103, US phone +1 (312) 728-4277, email info@mycustomsinfo.com.
- [Book a Compliance Review](https://mycustomsinfo.com/book-a-compliance-review): Schedule a 30-minute consultation with the compliance team.
- [Partner Programme](https://mycustomsinfo.com/partners): Information for customs brokers, freight forwarders and trade advisers interested in reselling MyCustomsInfo®.
- [Security & Compliance](https://mycustomsinfo.com/security): Platform security measures, data protection and ISO compliance information.
- [Privacy Policy](https://mycustomsinfo.com/privacy): GDPR-compliant privacy practices and data handling.

## Optional

- [FAQ](https://mycustomsinfo.com/faq): Frequently asked questions about customs compliance and the platform.
- [Case Studies](https://mycustomsinfo.com/case-studies): Real-world examples of compliance improvements and duty recoveries.
- [Data Governance](https://mycustomsinfo.com/data-governance): Data governance framework and policies.
- [Careers](https://mycustomsinfo.com/careers): Current job openings.
- [US Importers Hub](https://mycustomsinfo.com/us): Dedicated landing page for US-based importers navigating IEEPA tariffs and CBP compliance.